Skip to Main Content
← Back to Jobs

Customer Service Representative

Westaff Helena, MT
  • Posted: 20 days ago
  • Other
Do you have amazing customer service skills??  Now hiring a Customer Service Representative for a local print shop in Helena, MT!!!

Term: Long term temporary, could become permanent for the right fit!!

Schedule: Full Time, M-F

Pay: $11-$12 DOE

Duties:

  • Communicate with clients on the phone, email, fax and sometimes in person.
  • Write Accurate estimates and job orders in [PrintSmith] and (Failis), our point-of-sale systems.
  • Assist Daily with quick turn copy and production needs of customers.
  • Daily follow-up to ensure estimates are captured and turned into invoices.
  • Process orders in a courteous, efficient and timely manner.
  • Organize workflow and coordinate with the production team to meet clients’ deadlines.
  • Attend to clients and immediately address any complaints and concerns, and facilitate satisfactory resolution. • Promote new opportunities for existing accounts, as well as follow up on leads for potential clients.
  • Any and all other duties and responsibilities or job functions as required by your supervisor.

Qualifications:

  • Able to manage telephone calls professionally and efficiently.
  • Excellent verbal and written communication skills.
  • Computer proficient and up-to-date on new technology. Knowledge of common application programs such as MS Office.
  • High school diploma or GED equivalent or working toward a degree in Business and or Communications.
  • Minimum 2 years experience in customer service.
  • Experience in digital printing/copying industry preferred.
  • You must be organized, neat and proficient at multi-tasking.
  • Self-starter, able to work independently at times and within a team.
  • Must be proactive in satisfying client needs.
  • Must be flexible, a go-getter and have a positive, upbeat attitude.

Don't miss this AMAZING opportunity- Apply TODAY!

Military & Veterans encouraged to apply

None

Westaff

Address

Helena, MT
USA

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

What email should we contact you at once we get salary info from the hiring manager?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

Our qualification feature is only available to registered members - what email address would you like for us to keep on file?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.