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Customer Service / Inside Sales Associate

Westaff Southington, CT
  • Posted: over a month ago
  • $16 Hourly
  • Full-Time
  • Benefits: Vision, Medical, 401k, Dental

Westaff has job openings in Southington, CT for Sales and Service Bankers in a Call Center.

WE ARE CURRENTLY HIRING FOR A START DATE IN APRIL, but interviews will start in February.

MUST HAVE THE FLEXIBILITY TO WORK VARIED SCHEDULES, as this is a 24/7 Call Center

These are TEMP TO PERM positions, paying $16/hour!

Job description :

Handling over the phone interactions with the goal of providing exceptional service to consumer and business customers.

Deepening customer relationships through cross selling and new Consumer or Business acquisition utilizing a needs-based selling approach.

Facilitate problem resolution, provide complete and accurate information, identify cross sell opportunities.

Deliver service through additional channels such as email and live chat.

ALL CANDIDATES MUST WILL HAVE THE FLEXIBILITY TO WORK VARIED SCHEDULES, A GREAT ATTITUDE, AND THE WILLINGNESS TO WORK IN A SALES ENVIRONMENT.

Requirements:

Education: High school Diploma/GED, College degree preferred

*** Recent College Grads are encouraged to apply in addition to applicants with experience!

Experience:

Bilingual, Spanish speaking a plus

2-4 years of customer service experience required

1 year minimum sales or telemarketing experience preferred

Call Center and/or Banking experience preferred

MUST be very personable and eager, with a Sales oriented personality!

Experience with live chat and social media a plus

Effective communicate skills over the telephone.

Strong working knowledge of computer (email, internet, intranet, etc.)

Typing skills

Ability to learn all software systems that support Customer Care Center requests, inquires and transactions.

Ability to effectively multi-task

Positive attitude

Excellent organizational skills with attention to detail

Call center environment in a cubicle wearing a headset

Must remain at workstation for long periods of time

Be willing and able to work a set schedule that may include evenings and weekends. Shift bidding takes place quarterly and is based on performance as well as seniority.

Obtain satisfactory results from a background/employment history investigation and drug screening

Westaff

Weekly pay! Competitive benefits Free online education! Opportunity for growth!

Address

Southington, CT
Southington, CT
USA

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