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Nurse Case Manager

West Cecil Health Center Inc
Havre de Grace, MD
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

West Cecil Health Center/Beacon Health Center is looking to add to their Medical Practice Team in Havre de Grace! WCHC is looking for a Nurse Case Manager who is passionate about their work, wishes to make a difference in their community and is interested in continued development.

The Nurse Case Manager is responsible for care coordination of patients who are identified as high or potential high utilizers of the system. Nurse Case Managers are focused on the integration of services and improving the continuity of care and outcomes for those clients. This position will assist providers with clinical tasks within the Maryland Board of Nursing scope and standards of practice.

If you’re looking to work for an organization that offers great benefits, growth opportunities and a positive atmosphere, this is the job for you!


  • Growth and Advancement Opportunities
  • Company Sponsored Events
  • Employee Engagement Committees
  • WCHC offers a compressive benefit package including:
    1. Medical, Dental, and Vision insurance
    2. Health Reimbursement Arrangement
    3. Employer paid Life and AD&D and Disability insurance
    4. 401K with employer match
    5. Generous Paid Time Off and Volunteer time
    6. Paid Holidays
    7. Education reimbursement

    • Coordination and execution of patient care plans and goals with patients.

    • Demonstrate compassion and non-judgmental care

    • Establish a rapport with patients and build a therapeutic relationship

    • Demonstrate a high level of skill at building relationships and strategic partnerships

    • Work with patients to determine risk levels for substance abuse, specifically focusing on opioid abuse

    • Offer educational support, referrals for treatment and help facilitate the coordination of care for clients with substance abuse disorders.

    • Support engaging patients in self management for chronic diseases and substance abuse disorders

    • Analyze, synthesize and communicate quality data in an accurate, objective and straightforward manner.

    • Demonstrate a high level of problem solving skills. Demonstrate the ability to make critical decisions supported by substantial analysis and critical data based decision-making.

    • Ability to provide high level of personal autonomy

    • Ability to effectively manage conflict, promotes change and growth, and inspires high standards of performance.

    • Demonstrate interpersonal savvy and influence skills with the organization’s key stakeholders, including but not limited to the Bureau of Primary Health Care, state agencies and funding sources, regulators, health care organizations, community partners, insurance carriers, auditors, and related external resources.

    • Ability to build consensus and focus within the overall organization as well as within and among various business resources and strategic partners.

    • Ability to travel throughout the region to monitor overall quality performance and activity, and to establish relationships with key resources and affiliates.

    • Ability to routinely and creatively use and understand technology necessary to collect, retain, analyze and report critical, requisite information related to case management and quality outcomes.

    • Ability to regularly and effectively communicate throughout all levels within the organization in written, verbal, and presentation formats.

    • Able to provide direct-care to patients and facilitate provider efficiency through the management of clinical tasks within the Nursing Scope of Practice.

    • Other duties as assigned



    • Current Maryland RN license required. BSN preferred.


    • Three (3) years nursing care experience preferred. Experience with quality based reimbursement models, utilization management, substance abuse, or outpatient medical practice preferred.

    • BLS required.

    • Demonstrate skill in a) clinical case management; b) performing complete assessments; c) monitor, assess and record patient progress against a plan of care; d) effective critical thinking skills both written and oral; e) facilitating patient access to community resources; and f) age appropriate interpersonal interactions (patients may range from newborn to geriatric adult.)

    • Ability to a) communicate and collaborate effectively with both internal and external customers (Medical Staff, multiple-specialty team, management staff, external organizations and general public); b) assess, adapt, and calmly respond to changing and/or crisis environment; c) make independent decisions consistent with current policies, procedures, and ethical standards; d) prioritize work assignments and manage time effectively to complete duties; and e) assist in data analysis and computer literate in word processing, Excel, and data management skills; (f) action plan around clinical quality measures.

    At WCHC, we embrace diversity and we don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, or veteran status.

West Cecil Health Center Inc


Havre de Grace, MD
21078 USA