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Customer Service Specialist / Leasing Call Center

Weinstein Properties
Richmond, VA
  • Posted: over a month ago
  • Full-Time
Job Description

Do you love giving outstanding customer service? We are looking for a responsible customer service and sales-minded individual with exceptional phone skills and attention to detail.

Weinstein Properties is a forward-thinking property management company who owns and manages apartment communities across Virginia, North Carolina, Texas, Tennessee and Georgia!

We have a full time Customer Service Specialist opportunity available for our Resident Service Center. Our Resident Service Center operates as an off-site leasing center, this is not your ordinary call center or customer care department, be prepared for so much more!

Responsibilities:

Successful candidates will be able to handle a volume of calls of about 70-90 calls/day - maintenance requests (from current residents) and sales calls (from prospective residents). No telemarketing cold calling involved! We are a small team of friendly professionals who take 200 – 300 calls per day to help people find the right home and help current residents with maintenance requests.

We would love to talk to you more about how you get to earn bonuses!

This is a remote position but ideally would like someone in a state we are already located in:

- Virginia, North Carolina, Tennessee, Texas and Georgia

Skills and Qualities:

  • We'd prefer you have some call center experience; however, we are willing to train the right candidate with 2-3 years of solid customer service or sales experience.
  • Attention to detail
  • Enjoys a mix of administrative work and customer service
  • Interest in the property management industry is helpful!
  • Excellent communications skills (both through phone as well as written) are necessary.
  • Computer proficiency and the ability to learn new software quickly are necessary.

This position is 40 hours per week with the following schedule (EST):

Monday 9am-7pm

Tuesday 9am-7pm

Wednesday Off

Thursday Off

Friday 9am-7pm

Saturday 10am-6pm

Sunday 1pm-6pm

If you are comfortable in a fast paced environment and this job sounds like it is for you - apply online!

Weinstein Properties offers competitive compensation, benefits, and a 401k. Weinstein Properties is an Equal Opportunity Employer.

Weinstein Properties

Address

Richmond, VA
USA

Industry

Business

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