Our Customer Service Representatives (CSR) are the final stop in our sales process, and ensure our customers leave happy. This is not your average customer service position; our CSRs coordinate many details per transaction, including helping our customers understand and apply for different financing options, scheduling deliveries, and maintaining accurate account notes ensuring order accuracy. Our CSRs also possess a firm understanding of our sales process, to ensure each customer fully understands the policies and processes that directly affect their order.
An Ideal Candidate Would Possess
- Good alpha-numeric data entry and basic math skills
- Ability to interact with customers in a professional and friendly manner
- Good computer skills
- Knowledge of point of sale process, including cash handling
- Ability to speak to company policies and service offerings
- Ability to meet and exceed customer needs
- Ability to maintain confidentiality regarding customer information
A People-Centric Culture
There are many perks to being a member of our team. We offer a competitive compensation package, along with two weeks paid vacation. Our 401(k) plan is immediately fully vested and has a 100% employer match up to 3%. We offer affordable health, vision and dental benefits, as well as options for life and disability insurance. Full-Time employees can also take advantage of our generous tuition reimbursement for education with no limitations on fields of study.
We believe that by embracing a truly People-Centric culture, we recognize that our success as a business cannot be measured just in dollars and cents, but in fostering meaningful relationships that value the lives of the people at the heart of what we do and how we serve.
Does this sound like you? If so, Weekends Only could be your next home away from home. We are passionate about providing great merchandise at an unparalleled value for our customers, while also giving back to our communities and creating an inclusive workplace environment. No matter your previous experience or expertise, we can assist you in improving self while you help us to be better Weekends Only brand!
So…are you our next Weekender?
We believe in offering the best product, for the best possible price. Our combination of product line, value and buying experience is simply unmatched! We have also expanded into the Indianapolis area, offering two locations with the same service guarantee.
When arriving at our store locations, you find a welcoming and safe environment for interviews and the work that follows. This includes a contact-free interview process, a safely spaced interview and working environment and regular deep cleanings to ensure the safety our customers, employees and interviewees alike!
Whatever your professional outlook may be, whether it is a new career or a part-time job to get the most out of your time, Weekends Only has something to offer! Come on in and have a look at the next, best opportunity of your career!