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Customer Service Representative

Waterton Phoenix, AZ
  • Expired: 18 days ago. Applications are no longer accepted.

Why Waterton?

Founded over a box of Pop-Tarts® in 1995 by David Schwartz and Peter Vilim, Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and management firm it is today. As Waterton has evolved and grown, one thing has remained constant, the drive to achieve results by exceeding expectations.

Waterton’s values of Service Excellence, Empowerment, Integrity, Passion, Achievement and Teamwork are our guiding principles and they shape who Waterton is as an organization. When you join Waterton, you will learn new skills, acquire knowledge and use these values to help you grow in your career and fulfill your professional goals.

Waterton is committed to the service of our associates, residents, guests and investors and firmly believes that our superior ability to serve our customers differentiates us. We empower our associates to think and act like an owner and use our core values as guiding principles to serve our customers in a way that exceeds their expectations, going above and beyond to create the ultimate service experience or what we call Resitality!

Customer Service Representative

Waterton Residential is currently seeking an energetic, professional, personable, and customer service oriented Customer Service Representative! As Customer Service Representative, you will respond to resident inquiries and concerns and provide community information to residents. You will conduct move-in orientation to new residents and follow up with residents following service completed in their home to ensure satisfaction. Above all, you will have a passion for exceeding resident expectations and providing exceptional customer service.

The ideal candidate will possess the following knowledge, skills and abilities:

  • Passion for providing exceptional customer service
  • 1+ years experience in a customer service role
  • Hospitality or Front Desk experience preferred
  • High School diploma or equivalent required
  • Strong problem solving skills
  • Valid driver’s license may be required
  • Evenings, weekends and/or holidays may be required


Why Work Here?

Great potential for development at a growing company with an excellent culture!

Waterton is a real estate investor and property management company with a focus on U.S. multifamily apartments and hospitality properties. We are passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates. We value performance that delivers experiences that exceed expectations, coupled with an unwavering commitment to Investor, Guest, and Resident service excellence. With over 22 years of investment and property management experience, we strive to exemplify what we call Resitality®.


Phoenix, AZ