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RN Manager - Telemedicine Program

Watershed Health New Orleans, LA
  • Expired: 20 days ago. Applications are no longer accepted.

Watershed Health is a fast-growing company that is revolutionizing the way healthcare is delivered. We are seeking a RN Manager to join our team. In this role, you will manage a group of health navigators as they provide telephone support to patients with chronic conditions.


  • Manage a group of health navigators as they provide telephone support to patients with chronic conditions
  • Maintain guidelines by writing and updating policies and procedures
  • Maintain operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures
  • Maintain staff by recruiting, selecting, orienting, and training health navigators
  • Scheduling and assigning staff; following up on work results
  • Maintain staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
  • Provide information to patients and health care team by answering questions and requests
  • Resolve patient needs by utilizing multidisciplinary team strategies
  • Maintain a safe working environment by designing and implementing procedures, rules, and regulations; calling for assistance from other health care professionals as needed
  • Achieve financial objectives by assisting with budget; scheduling expenditures; analyzing variances; initiating corrective actions
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Ensure that staff is properly trained
  • Address any personnel issues to promote a productive and supportive work environment
  • Review patient and staff data to measure the effectiveness of patient support
  • Facilitate treatment plans
  • Monitor and report changes in patient symptoms or status
  • Communicate with collaborating providers regarding patient care
  • Educate patients about care plans, health maintenance and disease prevention
  • Facilitate referrals to other healthcare professionals and medical facilities
  • Maintain accurate patient medical records
  • Provide support to patients and their caregivers


  • At least 10 year experience as a registered nurse
  • At least 5 years experience as a hospital-based registered nurse
  • ICU experience preferred
  • Technology proficient including MS Office
  • Excellent interpersonal, written and verbal communication skills
  • Strong leadership skills and ability to work collaboratively with a team
  • Familiarity with medical software
  • Ability to build rapport with patients
  • Strong problem solving and critical thinking skills
  • Able to handle multiple assignments simultaneously

Watershed Health

Why Work Here?

Our team members have the opportunity to help people feel better and live longer while working on the cutting edge of healthcare technology!

Watershed Health utilizes a proprietary software platform to dramatically improve healthcare quality by creating a complete ecosystem for the provision and management of value-based care.


New Orleans, LA