Administrative Assistant/Secretary needed for growing company in Orange County/Long Beach Area. Watersafe Swim School is the premier swim school in the Southern California and we are looking for experienced administrative staff as our company expands. View our reviews on YELP and feel free to look at our website to see if Watersafe may be the right place for you. Watersafe offers room for advancement, partially and full paid benefits, time off during holidays, and a friendly, team environment in which to work. We believe that if you enjoy your job, you will never work a day in your life. We are currently hiring for our Seal Beach and Los Alamitos location. The following duties are the basis for this position:
The Watersafe Front Office/Receptionist is responsible for providing unparalleled customer service to all Watersafe families while adhering to all Watersafe Swim School policies and procedures. Watersafe Swim School conducts business with children of all ages. It is every employees responsibility to help maintain a safe and clean environment at all times. Watersafe Office Personnel are responsible for maintaining a clean and safe facility including all areas of the building proper, and surrounding areas.
Providing optimal customer service (phone and in person) to all Watersafe families.
Computer based activities/projects.
Following all Watersafe operating procedures.
Following all Watersafe safety procedures.
Adhering to all policies detailed in the Watersafe employee manual.
Assisting in maintaining a clean and safe facility.
Unconditional respect to all that enter Watersafe (staff, clients, guests)
Reporting all incidents, accidents, and staff/customer/facility related issues to the Office Manager.
Reporting all teaching issues to the Smart Fish Method Coordinator and/or Master Teachers.
Attending and participating in all staff meetings and training sessions.
Communicating all requested schedule changes (permanent, temporary, vacation) to the Office Manager.
Maintaining and promoting, positively, the good reputation of Watersafe Swim School at all times, both during scheduled shifts and while away from the school.
Overall, it is the responsibility of the Office Personnel to, within Watersafe policies and procedures, provide the best customer service possible to every client that walks in the door. The above duties are the basis for the position of Front Office/Reception. Other, occasional duties may include supplementary duties that utilize each individual employee's strengths. All supplementary duties will be assigned as necessary and will be discussed before they are required.
Compensation: All Watersafe Front Office Personnel will be paid hourly. Watersafe reserves the right set starting wages based upon years of experience and the overall viability of the business. Watersafe maintains a general pay schedule based upon years with the company. Evaluations are held twice per year, with wage increases determined on years with the company, performance, and the overall viability of the company. Wage increases will take place no less than once per year. Watersafe Swim School currently offers to pay part of all non-management employee benefits (medical, dental, vision). All training beyond the interview process will be paid (minimum wage).