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Administrative Assistant

WaterWork Plumbing
Ferndale, MI
  • Expired: over a month ago. Applications are no longer accepted.
Job Description


• Manage records, including daily data entry of all service calls, backflow tests, estimates and deposits.
• Answering phones, responding to email and social media messages for quotes and appointment requests.
• Dispatch and manage multiple plumbers schedules.
•Work at least 2 Saturdays a month from 8am to 3pm. Monday through Friday 8am to 5pm.
• Be available as needed for the monitoring, answering and dispatching of after hours calls.


• Previous experience in the customer service field
• Experience with Quickbooks is a plus, will train if necessary
• Knowledge of the southeastern Michigan area and able to read a map
• Professional, reliable, and personable
• Experience with Word and Excel
• Ability to answer and manage up to 6 phone lines.


  • Paid personal time off. 1 week after 1 year. 2 weeks after 2 years. 3 weeks after 4 years. 4 weeks after 10 years
  • Medical, dental, vision, life, short term disability insurance paid for by the company
  • 401k retirement plan with 5% match
  • Overtime is plentiful and paid after 8 hour day not 40 hour week.
  • Paid holidays.
  • Bonus potential throughout the year.
  • 10% commission for after hours emergency calls.
Company Description
What started as one person's dream to start their own business has morphed into so much more. WaterWork has grown into one of metro Detroit's premiere plumbing service providers. We are a team of over 20 people who excel at providing a positive experience to most everyone we have the pleasure of doing business with. While we have grown so quickly, we have goals of becoming one of Michigan's most known companies. Be a part of and share in our success.

WaterWork Plumbing


1049 Hilton Rd.

Ferndale, MI