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Project Manager, Fan Engagement & Digital Marketing

Warner Music Group Los Angeles, CA
  • Posted: November 21, 2019
  • Full-Time

Project Manager, Fan Engagement & Digital Marketing

Job Description:

We are Warner Music Group, home to a broad roster of new stars and legendary artists through a collection of the best-known record labels in the music industry including Asylum, Atlantic, Big Beat, Canvasback, East West, Elektra, Erato, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Reprise, Rhino, Roadrunner, Sire, Spinnin', Warner Records, Warner Classics, and Warner Music Nashville, as well as Warner Chappell Music, one of the world's leading music publishers, with a catalog of more than one million copyrights worldwide.

Job Title:

Project Manager, Fan Engagement & Digital Marketing

A Little Bit About Our Team:

Warner Records is home to some of the most influential and innovative artists of our

time. Its reputation and extraordinary roster of new and established recording artists is

unparalleled, and its collective influence on pop culture is without precedent. With a

visionary approach toward discovering and nurturing musical talent, the Warner Bros.

Records family of labels is currently home to an impressive generation of major artists.

The Digital Marketing Operations team is the spine of WBR's overall digital marketing/fan

engagement department. They are effective project managers, keeping everything moving

smoothly and efficiently through the campaign pipeline. They are agile problem solvers,

able to tackle the curveballs of music marketing. They can speak to clients, creatives, and

internal stakeholders in terms they will understand, ensuring that project requirements are

discovered, communicated, and met.

Why this could be your next big break:

Just like a band, digital marketing needs a talented Producer to ensure all parts of a

campaign work together to create something compelling to fans. We are looking for a

hands-on, dynamic Project Manager/Producer for a full-time role in our Digital Marketing

Operations team at Warner Records. This high-visibility, client-facing role directs

digital design and production efforts from kickoff to completion for a broad range of artists in

the Warner Records label family. The ideal PM candidate should be organized,

cool under pressure, and say "oh yeah, that is me" a lot while reading the next section.

Here you'll get to:

  • Coordinate the workstreams of our various shared services (Interactive Design,
  • Web/Mobile development, Video, email/CRM, overseeing the creation of tangible assets for
  • the Digital Marketing/Fan Engagement team in the form of social media
  • images/videos, AR Lenses, websites, email blasts, and more
  • Oversee multiple projects from multiple artists simultaneously, prioritizing and propelling projects forward
  • Manage the day-to-day workflow of projects across a variety of integrated programs, such as JIRA and Basecamp
  • Discover project goals and requirements from internal and external stakeholders, ensure technical feasibility, and translate into asset/product specifications for the
  • Interactive Design and Artist Services teams
  • Coordinate with graphic designers, external vendors, video editors, consultants, and operations team to ensure projects meet target KPI's, required specifications and are delivered on time
  • Communicate and manage workflow of shared resources in order to receive the very best product on time and to spec
  • QC and traffic all deliverables from first comp, through revisions, to final in a variety of digital formats
  • Proactively communicate project status, timeline, and more with Fan Engagement team, clients, and other stakeholders
  • Partner with CRM, Digital Strategy, and Research & Analysis teams to define and implement best practices based on empirically-driven insights, A/B tests, and case studies
  • Collaborate with business stakeholders and internal development teams to maintain a prioritized launch calendar
  • Ensure content on artist websites and other digital channels is up-to-date and accurate
  • Maintain up-to-date knowledge of products and services available in the marketplace, such as social media platforms and project management tools.

Rockstar candidates will be able to:

  • Bachelor's degree or equivalent
  • Minimum of 3 years professional experience as producer/project manager in digital marketing, web design/development, or similar field.
  • Outstanding organizational and communication skills
  • A passion for great content
  • A problem-solving attitude to get it done, no matter the challenge
  • The ability to excel in a fast-paced, team-oriented environment
  • A keen sense for requirements analysis, scope management, and digital strategy
  • Strong background in project management (PMP or Agile certification is a plus)
  • Ability to work on tight timeframes and move projects forward with limited assets
  • Demonstrate leadership & creativity in team discussions and client meetings
  • Ability to navigate corporate scheduling culture and secure approvals from busy executives
  • Ability to keep a creative team motivated, focused, and on-task
  • A deep understanding of interactive technologies and communication tools including email, websites, and social media platforms
  • Thorough knowledge of project management in the digital space, including an understanding of:
    • Production processes and tools
    • Web development standards/responsive design
    • Basic knowledge of DNS and domain configuration
    • Creative design files and specs
    • Social media platforms and specifications
    • Short-form video production for social media (motion graphics, editing, and animation)
    • Experience with Drupal

Why join us?

Warner Music Group is all about our people. We are one global company made up of the most knowledgeable, passionate, and creative people in our business.

It is the mission of every member of the WMG team around the world to create a nurturing environment for artists, songwriters, and the people behind the music, every stage of their career. We strive to set WMG apart from the rest of the industry by embracing a philosophy of innovation that is part of our company's DNA.

Consider a career at WMG and be a part of one of the biggest forces in music today.

Love this job and want to apply?

Click the "Apply" link or apply directly with your LinkedIn. Applying with LinkedIn will import all of the information you put in your profile, but will still allow you to upload a resume and cover letter.

Don't be discouraged if you don't hear from us right away. We're taking our time to review all resumes, and to find the best people for WMG.

Thanks for your interest in working for Warner Music Group. We love it here, and think you will too.

We are an equal opportunity employer that is committed to inclusion and diversity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, familial status, military or veteran status, or any other legal recognized protected basis under federal, state or local laws, regulations or ordinances.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application or employment process, please send an e-mail to and let us know the nature of your request and your contact information.

Copyright 2019 Warner Music Inc.

Warner Music Group


Los Angeles, CA

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