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Customer Service Representative

Walton's Wichita, KS
  • Posted: 28 days ago
  • $13 to $15 Hourly
  • Full-Time
  • Benefits: Medical, 401k, Dental

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and order entry.

Responsibilities:

  • Direct interfacing with customers via Phone, Email, Chat, and in person
  • Handle customer inquiries, orders and complaints
  • Provide information about products and services
  • Provide accurate and timely follow-up assistance as needed
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Performs other duties as assigned

ā€‹Qualifications:

  • High school graduate, GED, or equivalent work experience
  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Familiar with Microsoft Office programs
  • Ability to sit for lengthy periods of time
  • Strong attention to detail and organization

What will put you ahead:

  • Previous high volume call center experience
  • Phone sales experience with ability to increase customer sales
  • Competitive drive
  • Critical and Creative thinking skills

Walton's

Why Work Here?

We enjoy a great company culture, we love to eat, and are built around family.

We are Walton's Inc., a leading supplier to both commercial and home meat processors. We are a growing family run business that has been in Wichita for over twenty five years. We daily ship across the U.S. and internationally, we are located in Northeast Wichita in a 50,000 sq. ft. facility.

Address

3639 N Comotara St Wichita KS, 67226
Wichita, KS
USA

Website

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