Inside Sales

Walters is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member, age, disability, sexual and gender orientation, genetic information or any other legally protected status in accordance with all applicable federal, state and local laws. This commitment extends to all aspects of Walters’ employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.

Function:

Primarily responsible for interfacing with customers to process orders and inquires through quoting product prices, providing delivery specifications and payment terms and by offering substitute products where applicable. May be assigned to one or more sales representatives, providing sales support and customer service for specific customers.

Duties & Responsibilities:

• Processes telephone orders by quoting product, prices, delivery specifications and payment terms and by offering substitute products where appropriate.
• Assists outside sales personnel by processing priority transactions.
• Establishes and maintains customer relationships, communications with customers and co-workers to provide technical information and recommendations.
• Contacting regular and prospective customers to demonstrate products, explain product features, and solicit orders.
• Participates in training opportunities to enhance and maintain personal and product knowledge.
• Gains familiarity with the day-to-day operations of the business and participates in improving operations by offering potential alternatives to existing methods.
• Estimating or quoting prices with delivery dates
• Consulting with clients after sales or contract signing to resolve problems and provide ongoing support.
• Performs project management on job quotes and open orders.
• Provides follow-up for customer quotes and lost sales.
• Other duties as assigned by supervisor.

Competencies:

• Able to operate effectively in a team environment and work with sales representatives/specialists to meet customers needs.
• Exhibit a positive, friendly and helpful attitude with customers and to be sensitive to their needs.
• Consider all aspects of selling including: vendor relationships, profit and loss concepts, long and short term goals of the company.
• Effective written and verbal communication with customers and coworkers.
• Perform basic mathematical calculations required to accurately complete assigned
• tasks (i.e. margins)
• Product and application knowledge essential.
• PC proficiency for data entry and utilization of Microsoft Office applications.

Qualifications:

• High school diploma with minimum 2 years related experience
• Effective written and verbal communication
• Knowledge of Solar ERP a plus
• Ability to lift, carry, and otherwise transport work-related materials that frequently weigh up to 25 lbs. and that may occasionally weigh in excess of 25 lbs.
• Able to prioritize work in multi-tasking environment
• Able to meet tight deadlines, and follow up on commitments
• Strong sales and customer service aptitude
• Able to operate effectively in a team environment, and work with sales representatives/specialists to meet customer needs
• Good working knowledge of Microsoft office.

About Walters:

Walters Wholesale Electric Company was founded in 1953 by Lester H. Walter.

The Walters mission is to treat customers and employees fairly and honorably and to develop a lasting and satisfying relationship with each and every one.

Since 1953, Walters Wholesale Electric Company has served the construction industry throughout Southern California. Today, the freeway-close, network of Walters branches provide quick and convenient access to a full complement of supplies for contractors and construction companies.

Walters Wholesale provides competitive benefits such as:

• Health insurance (medical & dental only)
• Basic Life & AD&D insurance
• 401(k) Retirement Plan with company contribution
• Profit Sharing Plan
• Paid Holidays
• Personal Leave Time (vacation and sick leave)
• Product discounts

If you are unable to complete the online application due to a disability, contact the Walters Recruiting Team to ask for an accommodation or an alternative application process.