Expired: 16 days ago. Applications are no longer accepted.
The primary responsibility of the Customer Service Rep is to respond to account inquires over the phone. The Customer Service Rep will answer questions related to all aspects of our products while providing an exceptional customer experience and adhering to all policies and procedures.
Answer incoming customer calls Provide customers with information requested through verbal and written correspondence Direct calls to proper departments in the event information is not available or requires research
Ability to influence customers to what is ?best? for their needs Builds relationships through being personable and non-scripted Ability to authentically empathize with the customer?s concerns Problem solving mindset that ?owns? the customer?s issue Detail oriented to avoid errors in a highly-regulated environment
Walker Medical Solutions
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