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Security Officer

Waikiki Shopping Plaza Honolulu, HI

  • Posted: over a month ago
  • $15 Hourly
  • Full-Time
Job Description

Must Be Located on Oahu | 2 Years Experience | Required State of Hawaii Guard Card*

**Pay Starting at $15/HR • 20/HRS a Week • Part-Time **

***Work Hard, Be Accountable, Have Fun and Meet New People***

The Security Associate is responsible for monitoring and patrolling assigned areas to provide a safe environment for guests and employees. All duties and assignments are to be performed according to SKY Waikiki policies and procedures.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

GUEST SERVICE|COMMUNICATIONS

  • Safeguard company property
  • Manage large crowds
  • Be observant of possible criminal activities, advising management and|or local law enforcement
  • Provide medical assistance|life saving skills as needed
  • Ensure proper identification and age verification of guests in restricted areas
  • Troubleshoot potential problems seeking resolution discreetly and professionally
  • Flexibility to perform other job related tasks as deemed necessary by management
  • Adhere to and enforce company specific safety policies
  • Greet and serve customers courteously and in a timely manner
  • Respond to guest inquiries and requests in a courteous and polite manner
  • Provide guests with information and directions
  • Adhere to all SKY Waikiki Standard Operating Procedures
  • Maintain all SKY Waikiki Sequence of Service Standards
  • Maintain line of sight|atmosphere control by circulating through your work area throughout shift
  • Ability to communicate in English with guests and co-workers
  • Report any incidents of theft, vandalism, or violations

RESPONSIBILITIES|TEAMWORK|DEPARTMENT

  • Related duties as assigned based on extensive experience working in a nightclub and|or entertainment venue
  • Assist all other team members as needed
  • Create and maintain a sense of urgency
  • Appear in uniform for all shifts and promotional activities at the scheduled times
  • Perform other job related duties as assigned
  • Inform management of complaints, comments or incidents
  • Ability to create and maintain a sense of rapport through the SKY Waikiki corporate philosophy
  • Responsible for attending and participating in any training sessions and department meetings
  • Responsible for appearing for each shift on time
  • Complete all side work
  • Give constructive feedback or suggestions to management
  • Work in your allocated section supporting your server
  • Report to manager when you need to leave your station (break or shift over)

EDUCATION|REQUIREMENTS

  • Proof of eligibility to work in the United States
  • High school diploma or equivalent
  • 2 years of experience in hospitality, working in a high volume restaurant|bar|club preferred
  • 21+ years of age
  • Possession of State of Hawaii Security Guard Card
  • Possession of, or ability to possess a Honolulu Liquor Commission Yellow Card

PHYSICAL DEMANDS
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

  • Must be able to move quickly through work and set the pace in the office and|or venue
  • Must be able to sit and|or stand for extended periods of time throughout shift
  • Must be able to read the computer monitors
  • Must be dexterous and able to participate in all service aspects.
  • Must be able to twist, tow (push or pull), reach, bend, climb and carry as necessary
  • Must be able to lift up to 50 lbs. and be able to push up to 100 lbs.
  • Use hands to finger, handle, or feel objects, tools or controls
  • Be observant and quick to respond to various situations
  • Reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl
  • Talk, hear, taste, and smell
  • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

WORK ENVIRONMENT & SCHEDULE
The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions:

  • Nightclub, bar, lounge and|or restaurant environment
  • Work indoors and outdoors, exposed to hot and|or cold surfaces, steam, and wet floors for extended periods of time throughout shift
  • Work in an environment that is subject to varying levels of noise and crowds, the severity of which depends upon guest volume for extended periods of time throughout shift
  • Must be flexible for working shifts, On-call shifts, and days off
  • Involves constant public contact
  • Fast paced, high volume, high energy and loud working environment
  • Hours may be part-time (less than 20 hours per week). Schedules will vary and will coincide with restaurant, nightclub, and|or lounge hours of operations
  • Schedule could exceed 40 hours in a week. Management must approve any overtime
  • Work hours will vary, including weekends and holidays and late night (3 – 4am)

SECURITY ACCESS AND REQUIRED EQUIPMENT

  • Flashlight
  • Entrance Control Login
  • Money Bag Key
  • Locker Key
  • Uniform, Name Tag, Photo ID, and Earpiece

 

Company Description
Located on Kalakaua Avenue, the premier retail corridor of Honolulu, the Waikiki Shopping Plaza features six floors of prime retail, office, and dining venues. With exclusive shops, ample parking, and delicious dining, the Waikiki Shopping Plaza is a must-see for any Hawaiian traveler. Visit featured shops such as Victoria's Secret, Armani Exchange, and Sephora!

Waikiki Shopping Plaza

Why Work Here?
Great local company!

Located on Kalakaua Avenue, the premier retail corridor of Honolulu, the Waikiki Shopping Plaza features six floors of prime retail, office, and dining venues. With exclusive shops, ample parking, and delicious dining, the Waikiki Shopping Plaza is a must-see for any Hawaiian traveler. Visit featured shops such as Victoria's Secret, Armani Exchange, and Sephora!

Waikiki Shopping Plaza's Logo

Address

2250 Kalakaua Avenue. Honolulu

Honolulu, HI
USA

Industry

Real Estate

Website

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