The Receptionist, reporting directly to the Human Resource Manager, is responsible for providing excellent customer service to all visitors, team members and clients. The Receptionist is required to have a heavy physical presence at the administrative entrance lobby, handle incoming calls, assist in handling incoming/outgoing mail, and assist with various duties during the Organization’s annual conference and/or other year round courses and events. Additionally, the Receptionist assists with the appearance of the reception desk and lobby area, ensuring they stay clean and welcoming. The Receptionist must represent WVC in a professional, positive and courteous manner at all times in all interactions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Answer and/or screen all incoming calls, answering inquiries as needed and/or directing them to appropriate team members
- Greeting all visitors
- Assisting the Human Resource Manager with various tasks, such as scheduling interviews, filing etc., as needed
- Assist different departments with various task
- Assist with outgoing and incoming mail, filing and/or inventory of supplies
- Assist with team member recognition and celebration tasks
- Assist with various housekeeping duties, such as watering plants and loading/unloading lunchroom dishwasher, making coffee, etc.
The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position. An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
SKILLS AND QUALIFICATIONS
· High School diploma or equivalent
· Positive and upbeat attitude!
OTHER POSITION DETAILS
This position requires the ability to work a schedule in accordance with business needs. This position is required to work a routine schedule of 40 hours per week, normally consisting of 8 am to 5 pm Monday through Friday. Overtime, as preapproved by the Human Resource Manager, may be occasionally required. Additionally, this position may require working occasional weekends and holidays.
Physical Requirements and Qualifications
The daily duties of this position are not physically demanding however, the position does require sitting, standing, walking, use of fingers and hands, stooping, bending, reaching, and lifting. During various courses and events the level of activity increases and the amount of time spent standing, lifting and walking may be heavy. Clear and/or corrected vision is a requirement.
The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is low to moderate.
Safety in the Workplace
Every team member has the responsibility of providing a safe work environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on duty and/or the Human Resources Assistant, and working safely as not to endanger themselves, co-workers, vendors, or customers. Team Members must follow all laboratory safety policies and participate in safety education programs.
WVC is an equal opportunity employer and will not discriminate in recruiting, hiring, training, promotion, transfer, discharge, compensation or any other term or condition of employment on the basis of race, religion, color, age, sex, national origin, gender, or on the basis of disability if the employee can perform the essential functions of the job, with a reasonable accommodation if necessary.