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Customer Service Representative

WORLDWIDE LOGISTICS INC.
Torrance, CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Overview:

This position is responsible for providing admin and customer service support for a growing 3PL company that has recently opened a new 180k square foot warehouse in San Bernardino. Will be directly reporting to the customer service supervisor.

Key Responsibilities:

  • Monitoring emails and taking phone calls as necessary
  • Knowledge of the WMS (warehouse management system) to enter and monitor outbound orders. Advise on customer inventory and receipts.
  • Manage paperwork for all customer activity to facilitate proper routing and billing as needed.
  • Generate and utilize system reports
  • Maintain a clean, neat, orderly, and safe work area
  • Other duties as assigned as necessary
  • This is a full-time position. Days of work are Monday through Friday during regular business hours. This position may require long hours and some weekend work as necessary to meet the business obligations

Required skills:

Data entry skills, experience and knowledge of using a computer, warehouse management systems knowledge “WMS” is required. Working knowledge of Windows Applications including Word, Office, Excel and Outlook. Attention to detail and productivity are key. Ability to read and apply written instructions from a manual, memos or short correspondence. Strong organization skills and multi-tasking capabilities. Ability to maintain an upbeat and positive attitude at all times. Bilingual Spanish for verbal and written communication. The ability to create and maintain positive relationships with both external customers and internal departments.

What you’ll get in return:

  • Competitive base salary
  • Medical, dental and vision insurance for employees
  • 401K Program to help you invest into your future
  • Flexible vacation time to promote a healthy work-life balance
Company Description
Global Transport and Logistics
In 1998, Worldwide Logistics (WWL) was founded in a small office outside of New York as a joint venture between a freight forwarding veteran and a local trucking company. Through the years, the company strategically expanded its logistics services, always with its customers’ needs front and center.

Today, WWL provides sophisticated integrated logistics solutions for more than 7,000 companies in more than 100 countries and has evolved to become a global leader in transport and logistics.

Corporate Mission
Our mission is to create solutions for our clients at competitive cost, opportunity for our employees and results for our shareholders. We will always minimize the use of the word “can’t” and measure our success by the number and quality of solutions we deliver.

WORLDWIDE LOGISTICS INC.

Why Work Here?
Great CEO, management and support staff. Competitive benefits, PTO, 401K.

Global Transport and Logistics In 1998, Worldwide Logistics (WWL) was founded in a small office outside of New York as a joint venture between a freight forwarding veteran and a local trucking company. Through the years, the company strategically expanded its logistics services, always with its customers’ needs front and center. Today, WWL provides sophisticated integrated logistics solutions for more than 7,000 companies in more than 100 countries and has evolved to become a global leader in transport and logistics. Corporate Mission Our mission is to create solutions for our clients at competitive cost, opportunity for our employees and results for our shareholders. We will always minimize the use of the word “can’t” and measure our success by the number and quality of solutions we deliver.

Address

1511 Francisco Street

Torrance, CA
USA

Industry

Business

Website

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