Job Title: Customer Service Representative - Direct
Location: Independence, OH
* Seeking Entry-Level candidates in the Independence, OH Area only!
Wave Management is currently searching for an enthusiastic and motivated Direct Customer Service Representative for our rapidly expanding firm based in the Independence area. If you think you have what it takes to be the face of some very well-known and big-time brands, then do not miss this incredible opportunity.
Currently, we have an immediate start date available, so jump into your new career with Wave and begin our industry training program to become the best!
You will be the first point of contact for our clients’ new and existing customers whom you come into contact with. Therefore, your primary focus will be on the needs of our customers to help them find the promotion that best fits their preferences.
The main duties will involve:
- • Representing our established client and their brand with a customer service which is second to none.
- • Maintaining a positive and cheerful attitude when working under pressure and to deadlines.
- • Handling all questions and inquiries from new and potential buyers.
- • Thorough attention to detail when checking customer details and processing orders, ensuring accurate information.
- • Working towards targets and goals set by our client.
Our ideal candidate does not require any necessary experience to be successful in this role, however, a keen interest and some knowledge of professional and high standard customer service are needed in order for you to excel and promote our clients with passion and honesty.
If you prove to be:
- • Honest and trustworthy
- • Outgoing, ambitious and motivated
- • A keen learner and a self-starter
- • With a positive, can-do attitude
- • Professional appearance
- • Polite, mannered, and excited to meet new people from the public
- • Respectful and take pride in your responsibilities