Job Summary This is a full time, fully benefited position. The Hardware Department Specialist leads the store Hardware department while providing excellent customer service, customer education and taking part in the store success as a team member. The Hardware Department Specialist will sell hardware and paint related products, provide product information, educate customers and ensure the department maintains the Wilco standards of excellence.
They will help lead the store and contribute to the team to improve overall performance of the location. Responsibilities Providing excellent customer service in the Hardware and hardware related departments. Providing education and guidance to customers looking for hand and power tools, plumbing and electrical repair parts and tools, paints and sealants, fasteners, automotive needs as well as other hardware or home project products.
Lead the salespeople and stockers to ensure customers are provided the highest level of service and appropriate merchandising standards are met. Be informed and provide product information to customers and store team in designated department. Understand the needs of the customers and further develop the location team's product knowledge.
Participate with other Area Specialist and department buyers in effort to improve the value of the department. Successful Candidates Will Have Two years of retail experience and/or two years of customer service experience The ability to perform basic arithmetic calculations. Clear and effective verbal and written communication skills.
The ability to interact successfully with customers and co-workers and provide exceptional customer service. The ability and desire to become a knowledgeable team leader. High School diploma or equivalent.
The ability to pass a post offer, pre-employment drug screen Benefits Medical Dental and Vision Health Insurance Profit Share Paid Holidays and Paid Time Off 401K Retirement Plan Employer Paid Long Term Disability and Life/AD & D Insurance Employee Discounts Compensation: $13.95 - $15.50 Per Hour About Wilco Dating back to the early 1930's, Wilco, a growing retailer, has stood the test of time by maintaining focus on our values and never losing our passion for customer service. Wilco is progressive, and unlike the standard "farm store". With a variety of departments including Garden, Pet and Animal Supply, Hardware and Paint, Clothing, and Pet Grooming (that's right, Pet Grooming), partnered with personalized service, our customers consider Wilco a preferred retail destination.
Wilco has been named as one of the Top Work Places in Oregon and SW Washington by the Oregonian in 2012, 2013, 2014, 2015, 2016, 2017 and 2018. We are dedicated to our team, and attribute this distinction to them. Wilco is an equal opportunity employer.