E-COMMERCE SALES REPRESENTATIVE - HUNTINGTON BEACH, CALIFORNIA
W. E. BULATO CO. is seeking an E-Commerce Sales Representative for one of our clients located in Huntington Beach, California.
A small specialty sub-contractor located in Huntington Beach is seeking an experienced E-Commerce Sales Representative to act as the first, and main, Point of Contact for online customers.
- Learn hundreds of products in detail.
- Continuous communication with customers via phone, email & live chat
- Selling services, and upselling same.
- Creating quotes for the customer, issuing on the website and following to close.
- Clearly explaining practices and policies, including the use of a T&M (Time & Material) order and how it works.
- Understanding pricing methods & policies, as well as when to discount.
- Updating website product descriptions, images and content.
- Work closely with Outside Sales Reps.
- Must be experienced as an e-commerce customer service rep who sells.
· College degree preferred;
· E-commerce experience;
· Strong live chat and all communications skills.
· Critical thinking skills.
· Strong customer service skills.
· Ability to up sale products and services.
· Ability to manage website products.
· Hourly wage commensurate with experience;
Our client is a growth oriented, privately held, family owned and operated, licensed specialty contractor, service, repair and e-commerce firm located in Huntington Beach. They have been in business for over 80 years and are the leader of the chute industry in customer service and product quality. Products and services include all things related to rubbish and linen chutes. debris chutes. rubbish compactors and recycling systems The company is multi-faceted, encompassing all areas related to permanent chutes. As a specialty contractor providing installed products to the new construction market. As a manufacturer providing complete chute and ancillary equipment nationally and internationally direct and through distributors. As a repair, service and parts company providing repairs, service (cleaning, maintenance & odor control) contracts and sales of e-Commerce parts worldwide.
WEBCO HR, Inc. is an Equal Opportunity Employer