Skip to Main Content
← Back to Jobs

Resident Services Representative (The Collective)

WC Smith Washington, DC
  • Posted: over a month ago
  • Part-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Resident Services Representative

Evening Shift – Part-Time, 16-24 hours per week (5pm to 1:30 am)

WC Smith has an exciting part-time opportunity for a Resident Services Representative at our award-winning The Collective, consisting of Park Chelsea, Agora and soon-to-be-completed The Garrett. In this position, you will be responsible for providing a welcoming presence to residents and guests, walking the property on a regular schedule and providing break relief to the concierge staff.

Primary Responsibilities

· Provide a welcoming presence for residents and their guests.

· Routinely walk entire property – from the garage to roof deck and building to building, including building perimeter, providing a presence and conducting a routine inspection. Document issues such as lighting that requires attention, illegally parked cars, excessive noise, etc.

· Assist Activities Manager on an as-needed basis for company-hosted and resident booked events.

· Assist concierge with front desk coverage and package retrieval during the post-work rush in the evenings.

· Cover front desk(s) for concierge during break periods.

· Respond to resident inquiries on an as-needed basis.

· Meet with the manager at the start of each shift to review the evening schedule.

· Maintain shift log outlining activities and any issues requiring follow-up.

· Demonstrate an understanding and commitment to fair housing at all times.

· Communicates effectively with supervisor and senior management staff of WC Smith.

· Monitor all amenity areas and close them from resident use according to property rules and regulations.

· Document potential lease violations for follow up by the management team.

· Performs other duties as assigned.

Requirements:

· Previous customer service experience.

· Superb customer service orientation and effective oral and written communication skills, along with a positive and professional attitude.

· Ability to stand for long durations and walk two to three miles per shift.

WC Smith is an Equal Opportunity Employer and proud of our diverse workforce. EOE/M/F/D/V.

WC Smith

Why Work Here?

Great opportunity to add value at a growing company!

WC Smith is a Washington, DC-based multidisciplinary real estate firm. The company has provided integrated real estate services to the Washington metropolitan area for over four decades. In complement to its development, construction, sales and financial divisions, the firm owns and / or manages a portfolio in excess of 10,000 units of residential real estate. With a group of subsidiary service companies under the WC Smith umbrella, the firm is able to offer exemplary service to its clients. www.wcsmith.com

Address

Washington, DC
USA

Website

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

What email should we contact you at once we get salary info from the hiring manager?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

Our qualification feature is only available to registered members - what email address would you like for us to keep on file?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.