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Data Coordinator/Administrative Assistant

Volunteers of America: Chesapeake & Carolinas
Lanham, MD
  • Expired: over a month ago. Applications are no longer accepted.
Job Description


Volunteers of America Chesapeake & Carolinas empowers self-reliance and inspires hope. As a church without walls, we do this through personalized housing, ministry, health, and human services that benefit vulnerable individuals, their families and the community. Founded in 1896 in Baltimore, MD by social reformers, Ballington and Maud Booth, we were one of the first of over 30 affiliates of Volunteers of America one of the nations largest and most comprehensive human services organizations.


Our founders envisioned a movement dedicated to reaching and uplifting the American people. On behalf of the organization, the Booths pledged to go wherever we are needed, and do whatever comes to hand. Their declaration continues to guide Volunteers of America's impact on Helping Americas most vulnerable.


Through a dedicated and committed team of more than 850 employees and thousands of volunteers, we provide critical care, support services and hope to thousands of people each year throughout Virginia, Maryland, the District of Columbia and the Carolinas. We firmly believe our employees drive the success of the organization. Through our diversity, equity and inclusion efforts, we endeavor to attract, engage and retain qualified, diverse, compassionate individuals to join our journey and experience a work environment that offers challenging, stimulating and financially rewarding opportunities.



Has relevant experience in HMIS data input. The Data Specialist is an organized, detail-oriented individual who understands the importance of data collection and entry to the functioning and improvement of programs. Person is able to identify trends and manipulate data to demonstrate program outcomes. This position is critical in supporting Programs data as a part of daily activities at the agency. The Data Specialist will be required to process, enter, and manage large amounts of data across a variety of software systems, produce reports, and support all quality assurance/quality improvement efforts. The Data Specialist is an integral part of the data team, which works collaboratively to ensure all contractual documentation standards and reporting requirements are met.


An associates degree and a minimum of two years experience working with HMIS data systems, data entry & data analysis in homeless programs or services preferred.


  • This position requires driving your personal vehicle for company business. Must be privileged to drive according to the criteria set forth by Agency MVR guidelines.
  • Valid drivers license in jurisdiction of residence
  • Vehicle liability coverage if driving personal vehicle (on occasion, may be required to transport clients in personal vehicle)
  • May be required to drive a van
  • Acceptable Criminal background check, OIG Exclusion check
  • Negative Drug Screening
  • CPR/First Aid Certification must be acquired and maintained once employed







  • Manage all aspects of data entry and enter, export, and import service delivery, intake, and outreach data into HMIS, AWARDS, KPIs and other systems as required
  • Ensure monthly reports and HMIS repository upload as required by the program are completed
  • Conducts routine data review and verification and ensures corrections/clarifications are made in a timely manner
  • Work directly with Program Assistants/Team Leads to regularly perform data entry, quality assurance
  • Investigate, track, and report simple data issues. Conducts routine data review and verification and ensures corrections/clarifications are made in a timely manner
  • Proofreading skills to see how data and facts can be linked together to create more meaningful conclusions
  • Require occasional to frequent on-site work in in all Office Locations
  • Ability to audit own work and that of others for errors
  • Ability to prioritize multiple tasks and work independently
  • Review data files and provide guidance and direction to management on how to improve or maintain data quality.
  • Conduct weekly Data team meetings
  • Assists with the development of planning, evaluation and implementation of policies and procedures in support of the Data Plan with the program
  • Maintains data records and prepares forms, reports and correspondence related to program
  • Attends and participates in all appropriate meetings and presentations to explain the program data
  • Facilitates and encourages the exchange of program data information with local, county, and regional agencies
  • Maintains and updates knowledge through conferences, seminars and in-service trainings as determined in consultation with department leadership
  • Plans and conducts training as assigned
  • Provide Monthly summaries and data reports as required by supervision
  • Participate in program and professional supervision, attend required staff meetings and Management Team meetings and trainings, and contribute to team-based collaborative planning
  • Complete other duties as needed and requested

Data Specialist Education and Training

The Program Data Specialist goes through a training period spanning across 90 days. During this time, they will work closely with the Executive Director to become familiar with daily operations and expectations.

The Program Data Specialist will report to Executive Director for supervision


The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

  • The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.
  • The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.
  • Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment.
  • Operating office equipment requiring continuous or repetitive hand/arm movements.
  • The ability to remain in a sitting position for extended periods of time.


Maintain strong data quality with a strong understanding of quality metrics, analytics, and reporting while communicating with senior management, HMIS providers and The Program


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EMPLOYEE ACKNOWLEDGMENT OF JOB DESCRIPTION: I have read the job description, understand the responsibilities, and accept the terms of employment with Volunteers of America Chesapeake, Inc.

Volunteers of America: Chesapeake & Carolinas


7901 Annapolis Road

Lanham, MD