Position Summary: The Residential Counselor at the Women's Residential Center is responsible for the supervision of clients in a community corrections, alcohol and drug, residential treatment setting to ensure a therapeutic environment as well as safety and security.
Education, Training and Experience:
- Bachelor’s Degree and two years of relevant experience; or Associates Degree and two years of relevant experience working with at-risk populations; or
- High-school diploma or GED and five years of experience working with at-risk populations.
- Working knowledge of conflict resolution and crisis counseling skills.
- Demonstrated ability to work effectively independently and as part of a team
- Ability to function effectively under pressure
- Ability to role model healthy communication skills
- Ability to adapt to change
Additional Eligibility Requirements:
- Exposure to Motivational Interviewing, Mindfulness, Cognitive-Behavioral Therapy, Dialectical Behavior Therapy, Solution-Focused Therapy, and Family Systems Theory desirable.
- Individuals in recovery from alcoholism and/or drug addiction must have maintained continuous sobriety under non-residential, independent living conditions for at least the immediate past two years at the time of hire.
- Must be able to pass a DHS criminal history check.
- Must have CPR/First Aid Certification or ability to obtain within six months of hire.
- Ability to perform CPR in case of emergency.
- If driving clients for other purposes, a valid driver's license, current insurance, and ability to pass our insurer's driving standards.
Essential Duties and Responsibilities:
- Provide services in accordance with WRC Best Practices for Residential Counselors.
- Engage in therapeutic relationship with clients, providing crisis counseling, conflict resolution, and problem solving assistance.
- Work in collaboration with a Primary Counselor to monitor and provide supportive services to a specific caseload of clients.
- Provide consistent and continuous monitoring of whereabouts of clients within the facility and of entrance to and exit from the facility of clients, in accordance with WRC policy.
- Provide consistent monitoring of client behavior with regard to WRC House Rules as outlined in the Client Handbook; respectfully implement consequences for rule violations as appropriate.
- Answer WRC phones in a professional manner.
- Provide consistent monitoring of safety and sanitation of therapeutic milieu in accordance with fire and health codes.
- Administer to clients breathalyzers and urinalyses in accordance with chain of custody procedures.
- Perform client room searches as assigned.
- Monitor client medication in accordance with WRC policy.
- Facilitate skill-building classes for clients as assigned.
- Perform individually assigned Residential Counselor duties consistently.
- Communicate your observations of client behavior within the therapeutic milieu to clinical staff.
- Maintain the confidentiality of all clients and their records according to HIPAA and 42-CFR rules.
- Provide services in accordance with professional ethical guidelines.
- Maintain healthy professional boundaries with clients and co-workers at all times.
- Ensure that services are gender specific and culturally competent.
- Attend weekly Residential Counselor and All-Staff meetings.
- Perform other duties as assigned by supervisor.
- Transport clients to meetings and appointments as necessary, if driver meets insurer’s driving standards.
- Support the program and agency’s Continuous Improvement, Client Proposal, Client Concern and Grievance processes.
Schedule: This is a relief position with day, swing, overnight and weekend shifts available.
Pay range: Minimum $14.69/hour + Depends on Experience and/or Certifications.
This position is part of the bargaining unit that is represented by AFSCME Council 75.