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Residential Counselor Relief (Close Date: 12/1/19)

Volunteers of America Oregon Portland, OR
  • Expired: October 31, 2019. Applications are no longer accepted.

Position Summary: The Residential Counselor at the Women's Residential Center is responsible for the supervision of clients in a community corrections, alcohol and drug, residential treatment setting to ensure a therapeutic environment as well as safety and security.

Education, Training and Experience:

  • Bachelor’s Degree and two years of relevant experience; or Associates Degree and two years of relevant experience working with at-risk populations; or
  • High-school diploma or GED and five years of experience working with at-risk populations.
  • Working knowledge of conflict resolution and crisis counseling skills.


  • Demonstrated ability to work effectively independently and as part of a team
  • Ability to function effectively under pressure
  • Ability to role model healthy communication skills
  • Ability to adapt to change

Additional Eligibility Requirements:

  • Exposure to Motivational Interviewing, Mindfulness, Cognitive-Behavioral Therapy, Dialectical Behavior Therapy, Solution-Focused Therapy, and Family Systems Theory desirable.
  • Individuals in recovery from alcoholism and/or drug addiction must have maintained continuous sobriety under non-residential, independent living conditions for at least the immediate past two years at the time of hire.
  • Must be able to pass a DHS criminal history check.
  • Must have CPR/First Aid Certification or ability to obtain within six months of hire.
  • Ability to perform CPR in case of emergency.
  • If driving clients for other purposes, a valid driver's license, current insurance, and ability to pass our insurer's driving standards.

Essential Duties and Responsibilities:

  • Provide services in accordance with WRC Best Practices for Residential Counselors.
  • Engage in therapeutic relationship with clients, providing crisis counseling, conflict resolution, and problem solving assistance.
  • Work in collaboration with a Primary Counselor to monitor and provide supportive services to a specific caseload of clients.
  • Provide consistent and continuous monitoring of whereabouts of clients within the facility and of entrance to and exit from the facility of clients, in accordance with WRC policy.
  • Provide consistent monitoring of client behavior with regard to WRC House Rules as outlined in the Client Handbook; respectfully implement consequences for rule violations as appropriate.
  • Answer WRC phones in a professional manner.
  • Provide consistent monitoring of safety and sanitation of therapeutic milieu in accordance with fire and health codes.
  • Administer to clients breathalyzers and urinalyses in accordance with chain of custody procedures.
  • Perform client room searches as assigned.
  • Monitor client medication in accordance with WRC policy.
  • Facilitate skill-building classes for clients as assigned.
  • Perform individually assigned Residential Counselor duties consistently.
  • Communicate your observations of client behavior within the therapeutic milieu to clinical staff.
  • Maintain the confidentiality of all clients and their records according to HIPAA and 42-CFR rules.
  • Provide services in accordance with professional ethical guidelines.
  • Maintain healthy professional boundaries with clients and co-workers at all times.
  • Ensure that services are gender specific and culturally competent.

 Other Responsibilities:

  • Attend weekly Residential Counselor and All-Staff meetings.
  • Perform other duties as assigned by supervisor.
  • Transport clients to meetings and appointments as necessary, if driver meets insurer’s driving standards.
  • Support the program and agency’s Continuous Improvement, Client Proposal, Client Concern and Grievance processes.

Schedule: This is a relief position with day, swing, overnight and weekend shifts available.  

Pay range: Minimum $14.69/hour + Depends on Experience and/or Certifications.

This position is part of the bargaining unit that is represented by AFSCME Council 75.

Volunteers of America Oregon


Portland, OR