The Program Director of Veteran Services-OKC provides oversight and supervision to Veteran program staff, supervision of Veteran employment services and Veteran case management assistance. Specifically, the program director is responsible for oversight of federal grant requirements including budgeting, administration, program outcome evaluation, and achievement of monthly, quarterly and annual goals. A broad range of knowledge of Veteran needs and services and the ability to research, implement and further build the Veteran Services program.
- Business development of Veterans programs, applications, and services involving diverse administrative operations; may administer or manage specific projects, programs and/or services; recommends and assists in developing and implementing improved administrative methods, procedures, equipment and/or facilities.
- Conduct research studies regarding Veteran program development and improvement of programs.
- Interprets data collection of prospective and/or new residents or new program participants.
- Supervises the organization and maintenance of client records.
- Develops and implement individual treatment and employment plans.
- Participates in staff meetings and other agency activities as requested/assigned.
- Establishes, promotes and maintains positive working relationships with referral agencies and community resources, developing a system for receiving and making referrals.
- Monitoring and evaluating program outcomes for employment and other service programs.
- Promotes Volunteers of America of Oklahoma philosophy and mission through personal attitudes, actions and behaviors.
- Attends and participates in workshops and conferences to enhance professional development.
- Recruitment and supervision of employees and student interns from local educational institutions.
- Assists with data collection and billing for program participants and residents.
- Ensures programs continue to meet grantor criteria and accreditation if applicable.
- Degree in business, social work, or related field.
- Honorably discharged veteran of any U.S. service.
- A minimum of three years experience in roles of increasing supervisory responsibility. Knowledge base reflecting an understanding of employment, workforce development, Veteran services, and program administration.
- Maintain continuity and consistency with the Veterans Program implementation.
- Maintain staff development and team unity.
- 18 years of age or older.
- Must have and maintain a working telephone contact number.
- Possess a valid Social Security Card.
- Possess a valid Oklahoma Drivers License.
- Have reliable transportation.
- Proof of current car insurance (your name must be on the policy).
- Maintain an acceptable driving record, Oklahoma State Bureau of Investigation criminal history checks, and Community Service Registry Record checks.
- Ability to handle sensitive issues while protecting others' welfare.
- Ability to exercise patience, understanding, creativity, and flexibility.
- Ability to organize and prioritize work.
- Ability to establish and maintain effective working relationships with supervisor, co-workers, persons from other departments and vendors.
- Detailed oriented.
- Conscientious about timeliness of assignments and quality of work product.
- Excellent customer service skills.
- Excellent written and verbal communication skills.
- Competent user of MS Office Suite applications (Excel, Outlook, Word, PowerPoint, etc. Ability to share information through coaching teaching and training.
- Ability to maintain accurate records and present data contained in those records in a timely manner.
- Skills in auditing records and analyzing service agency effectiveness.
- Ability to organize and perform work independent of direct supervision.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is required to walk, stand, sit for prolonged periods, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift or move objects weighing up to 10 pounds and occasionally lift or move objects weighing up to 50 pounds. Frequent pushing and pulling and driving are also required.
Volunteers of America Oklahoma offers a competitive salary, medical insurance, dental insurance, life insurance, paid holidays, vacation, sick leave, and a retirement savings plan.
Volunteers of America Oklahoma