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GPD Case Manager - Durham

Volunteers of America - Chesapeake & Carolinas Durham, NC
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Function:

Under general supervision, performs responsibilities that provide comprehensive services to clients in the Volunteers of America Chesapeake and Carolinas, Inc. GPD Case Management grant program. Responsibilities include housing and employment placement, assistance in obtaining benefits, developing a service plan, and developing and monitoring an aftercare follow-up plan. Incumbent acts as an advocate and liaison between the client and community service providers to ensure appropriate utilization of resources in meeting the needs of the client.

Position Responsibilities:

  • Provides individualized Case Management
  • Monitors, documents and ensures client's compliance with program participation.   
    • Conducts assessments, develops and monitors service plans based on assessment for clients enrolled in Case Management program
    • Maintains detailed documentation on assessment and case management plans; updates case plans as needed as goals are achieved; keep a detailed record following each client contact in case notes; document case management activities.
    • Maintains detailed statistical data on clients for use in required reporting.
    • Monitors, documents, and ensures resident's compliance with program rules.
    • Provides life skills training and other necessary groups and keep documentation of content and participation.
    • Provide or arrange for housing support and wraparound services including connections to all eligible VA and mainstream resources to support transition to or maintenance of permanent housing.
    • Travel to housing sites to support persons served, monitor progress and address any health, behavioral or life skills issues.
    • Provides individualized crisis counseling as needed
  • Outreach        
    • Case Manager will schedule outreach events and updates for providers.
    • They will participate in Coordinated Entry, CoC Meetings, and Mayors Challenge/ By Name List Meetings
  • Provides information, referrals, coordination, and linkages to community agencies as needed for services such as housing, employment, health care, behavioral health, financial management, meal planning, and educational activities.           
  • Works with Senior Program Director to prepare for and comply with inspection requirements.
  •  Works with Veteran and in cooperation with Veterans Affairs (VA) Grant Per Diem (GPD) Liaison to develop and follow individualized service plans.  Maintains records on each resident regarding program progress, including action plans for the Veteran and supportive services plan.
  • Participates in case conferencing with other service providers who are working with the Veteran.

ADDITIONAL DUTIES AND RESPONSIBILITIES:

Participates in committee meetings, staff meetings and other activities and/or meetings contributing to the effective, efficient operation of the program and agency.

Maintains detailed statistical data and other client and program information for use in monthly reporting.

Provides transportation services to clients when needed.

Adheres to program and agency expectations as outlined in Volunteers of America's policies and procedures.

Performs duties of the job in accordance with organizational safety policies. Performs other duties as assigned.

Physical Demands:

While performing the duties of this job, the employee is frequently required to stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.

The employee must occasionally lift up to 30 pounds.  Specific vision requirements for this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.

The employee must be able to drive or ride up to several hundred miles in one day, as well as drive in dark and light.

PERSONAL APPEARANCE:

Business-like attire and projection of a professional image at all times.

Qualifications:

To perform this job successfully, the employee must be able to perform each essential job duty with accuracy and minimal supervision. The following requirements are representative of the knowledge, skill and/or education experience

Experience, Competencies and Education:

This position requires a Bachelor's Degree in the area of human and/or social services or the behavioral sciences. Education and/or verifiable work experience with at-risk populations is required (homeless, veterans, behavioral health, drug/alcohol addiction, employment, youth, residential).  Incumbent must be able to exhibit an ability to engage or intervene with clients experiencing crisis. Veteran or Veteran Family Member strongly preferred.

Language Skills:

Must have excellent written and verbal communication skills and abilities.  Must demonstrate the ability to professionally represent the program. Volunteers of America, and effectively interact with multi-cultural and diverse populations.

Other Certificates and Licenses:

A valid North Carolina Driver's License and proof of individual automobile insurance is required in addition to a driving record that is in compliance with Volunteers of America. CPR and first aid certification is required.

Other Skills and Abilities:

Must be able to operate Microsoft applications, organize and prioritize work, time management, meet deadlines and operate office equipment. Position requires work schedule flexibility to include evening hours and possible weekend hours.

Company Description
AGENCY OVERVIEW

At Volunteers of America - Chesapeake & Carolinas, we provide services in MD, DC, VA and the Carolina’s, we are an affiliate under the Volunteers of America National Organization. As a whole, Volunteers of America is more than a non-profit organization. We are a ministry of service that includes more than 16,000 employees nationwide and more than 70,000 volunteers working together to help individuals who need our help the most. We firmly believe that our employees drive the success of the organization. With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities. Our tag line is “Helping America’s most vulnerable”.

Volunteers of America - Chesapeake & Carolinas provides housing through affordable living communities for seniors, families and those with disabilities in North Carolina and South Carolina. The opening of our first affordable housing program in 1992 spurred further development of properties which allows residents increased independence.

Volunteers of America - Chesapeake & Carolinas serves veterans needing residential stability in 27 North Carolina counties. Through its transitional housing program for veterans who are homeless and its employment service, VOA Carolinas seeks to empower one of the nation’s most vulnerable groups. With the motivation of our Founders and the veteran-centric Values of the Staff and Volunteers our Veterans Programs demonstrate a result-oriented focus to its services.

Volunteers of America - Chesapeake & Carolinas also provides health care and support for elders living in the home so they may remain living at home. With Senior CommUnity Care of North Carolina or PACE (Program of All-Inclusive Care for the Elderly) elders living in the North Carolina counties of Wake, Durham and parts of Granville will receive the dignity and comfort they deserve.

Volunteers of America - Chesapeake & Carolinas

Why Work Here?

Great opportunity to come serve in a church-without-walls...

AGENCY OVERVIEW At Volunteers of America - Chesapeake & Carolinas, we provide services in MD, DC, VA and the Carolina’s, we are an affiliate under the Volunteers of America National Organization. As a whole, Volunteers of America is more than a non-profit organization. We are a ministry of service that includes more than 16,000 employees nationwide and more than 70,000 volunteers working together to help individuals who need our help the most. We firmly believe that our employees drive the success of the organization. With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities. Our tag line is “Helping America’s most vulnerable”. Volunteers of America - Chesapeake & Carolinas provides housing through affordable living communities for seniors, families and those with disabilities in North Carolina and South Carolina. The opening of our first affordable housing program in 1992 spurred further development of properties which allows residents increased independence. Volunteers of America - Chesapeake & Carolinas serves veterans needing residential stability in 27 North Carolina counties. Through its transitional housing program for veterans who are homeless and its employment service, VOA Carolinas seeks to empower one of the nation’s most vulnerable groups. With the motivation of our Founders and the veteran-centric Values of the Staff and Volunteers our Veterans Programs demonstrate a result-oriented focus to its services. Volunteers of America - Chesapeake & Carolinas also provides health care and support for elders living in the home so they may remain living at home. With Senior CommUnity Care of North Carolina or PACE (Program of All-Inclusive Care for the Elderly) elders living in the North Carolina counties of Wake, Durham and parts of Granville will receive the dignity and comfort they deserve.

Address

Durham, NC
27704 USA