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Contact Center Rep 1

Volt Hillsboro, OR
  • Expired: 14 days ago. Applications are no longer accepted.

Call Center - Contact Center Rep (Insurance Company)

$17.50 - $18 per hour- Temp to Hire Opportunity!

*Bilingual candidates encouraged to apply*

Multiple openings with start date of March 2, 2020

M-F Full Time (40 hours)

Work location: Hillsboro, OR

Free Parking, Steady Weekday Schedule, Weekends off, and no up selling or high pressure sales quotas~

This is a Monday through Friday position - Shift time starts between 5am-8:30am and would be an 8 hour shift from the selected start time.

Job Responsibilities/Duties:

· Take inbound calls in a call center.

· Ask probing questions about the callers leave of absence.

· Sending any required paperwork to employees.

· Ask probing questions to screen the calls as you receive them.

· Fax information to doctors.

· Send information to employers.

· Assist the client if possible or transfer them to the appropriate party if need be.

Contact Center Representative Qualifications:

· Must have 3+ years of recent experience working in a call center, providing customer service to clients

· Must type 45-50+ WPM accurately (Assessment required)

· Ability to navigate multiple computer systems while speaking on the phone.

· 3+ years of excellent customer service experience.

· Dependability is pertinent when working in a call center. History of good attendance is important for success in this position.

· MS Office experience required

· Pre-employment screens include a Drug Screen, Background Check and Education Verification.

Soft Skills/Experience:

· Proven outstanding customer service experience and solid work history required.

· Demonstrated ability to provide empathy.

Education:

· High School Diploma or General Education Diploma required. Associates degree preferred.

Bonus Experience:

· Experience working for an Insurance Company and/or with Disability/Medical Claims.

How to Apply:

Volt

Address

Hillsboro, OR
USA