Responsibilities and Duties:
- Greet customers in a courteous, friendly, and professional manner using company procedures.
- Listen attentively to customer needs and concerns; demonstrate empathy.
- Clarify customer requirements; probe for and confirm understanding of needs.
- Meet customer requirements by providing personalized solutions.
- Confirm customer understanding of the solution and provide additional customer education as needed.
- Prepare complete and accurate work on the customer file.
- Communicate effectively with individuals/teams in the program to ensure high quality.
- Participate in activities designed to improve customer satisfaction and business performance.
- Knowledge of basic computer operations
- Willingness to work shifts, as needed
- Ability to learn
- Courteous with strong customer service orientation
- Dependable with proficient attention to detail
- Good listening and responding skills
- Must be flexible with the ability to adapt to changes quickly and think conceptually
- Possess insight into self and others
- Solid problem-solving skills
- Some technical knowledge
- Must be willing to take the initiative
- Strong organizational skills with the ability to juggle multiple tasks
Advancement and compensation are based on performance.
At Volonte Group the advancement opportunities are outstanding. We invest in our associates through training and development to help them reach their career goals and personal aspirations. Our associates average 2 promotions within the first 18 months. We provide on-going training to help increase effectiveness on the job. If you are ready for a challenge and uplifting work environment, Volonte Group is the place for you!
Individuals with the following experience may apply:
ENTRY LEVEL, B2B, SALES, MARKETING, MANAGER, MANAGEMENT, TRAINING, TEAM, JOB, CAREER, OUTSOURCED, CUSTOMER SERVICE, GRAD, GRADUATE, COLLEGE, CSR, REP, ACCOUNT, OPPORTUNITY, BUSINESS, HUMAN RESOURCES, RECRUITER, RECRUITING, DIRECTOR, TRAINEE, INSURANCE, MILITARY, HEALTHCARE, BANKING, FINANCIAL, BUSINESS SALES REP, B2B SALES, B2B SALES REP, SALES REP, ENTRY, LEVEL, OUTSIDE SALES, ENTRY LEVEL, B2B, SALES, MANAGER, MANAGEMENT, TRAINING, TEAM, JOB, CAREER, OUTSOURCED, CUSTOMER SERVICE, GRAD, GRADUATE, COLLEGE, CSR, REP, ACCOUNT, OPPORTUNITY, BUSINESS, HUMAN RESOURCES, RECRUITER, RECRUITING, DIRECTOR, TRAINEE, BUSINESS SALES REP, B2B SALES, B2B SALES REP, SALES REP, FUN, GROWTH, ADVANCEMENT, UPWARD, TRAINING, TRAINEE, LEADERSHIP, DEVELOPMENT, SKILL, organized, quick learner, ENTRY, LEVEL, OUTSIDE SALES, GROWTH, DEGREE, DEGREES, COMMUNICATIONS, BUSINESS, , SALES, ENTREPRENEUR, ENTREPRENEURSHIP, ENTRY, LEVEL, ADMINISTRATION, BUSINESS, PROFESSIONAL, PHONE, TALK, TALKING, SPEAKING, interpersonal, PUBLIC, MOTIVATIONAL, INSPIRATIONAL, MOTIVATION, INSPIRATION, EDUCATION, EDUCATIONAL, DEVELOPMENT, INDUSTRY, CLIENT, SERVICE, SERVICES, CLIENTS, NEGOTIATOR, CORPORATE, CORPORATION, ASSOCIATE, MASTERS, BACHELORS, CUSTOMER CARE, CUSTOMER SERVICE ASSOCIATE, CUSTOMER RELATIONSHIP MANAGER, CUSTOMER SUPPORT, ACCOUNT EXECUTIVE, ADMINISTRATIVE ASSISTANT, ADMINISTRATION