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Service Technician

Voca LLC Omaha, NE
  • Expired: 22 days ago. Applications are no longer accepted.

Hours 9:00pm - 7:30am Fri-Mon and 11:30pm - 8:00am Sun-Thurs and 11:30pm - 8:00pm Tues-Sat and possible day hours

Job Description

• Responsible for the emergency repair and on-going maintenance required to ensure the optimum performance of the user’s electronic and hardware systems.
• Troubleshoot electromechanical problems on all equipment.
• Basic Networking experience and advanced PC
• Conduct training on all assigned equipment.
• Respond to customer-initiated service calls as directed.
• Independently troubleshoot and repair equipment problems.
• Perform repair of sub-assemblies.
• Perform preventive maintenance and equipment installation.
• Identify defective or marginal components.
• Repair/replace components.
• Assist with equipment rebuilds.
• Perform assigned inventory control duties as directed; accurately log all parts issues
• Maintain all manuals, tools and test equipment.
• May also research, develop and deploy new technologies to increase customer capabilities.
• Written and verbal communication skills
• Basic leadership skills needed for leading small teams and decision making
• Experience in teaching, training or development experience.
• Effective listening, problem solving and facilitation.
• Mentoring other team members to increase capability, efficiency, and thought process.
• Flexible hours to be able to move around and address problem areas.
• Must be able to identify improvements across process, and technology
• Escalation with the Shift Supervisor and part of the escalation process.

Scope of Job
• Must ensure cost savings initiatives are occurring to reduce the amount of liability in regards to parts costs. This is accomplished through outsourcing initiatives.
• Respond to operator placed service calls and effect repairs.
• Perform preventative maintenance as scheduled.
• Conduct technical training classes for defined product groups.
• Define cost savings and equipment modification opportunities.
• Perform application configuration and optimization of systems
• Work with customers daily to ensure optimal performance of the equipment to their satisfaction

Qualifications

• Associate's Degree in Electronics (or equivalent educational background, i.e., military technical schools) required.
• Minimum 18 months as a Customer Engineer or equivalent work experience required.
• Strong electromechanical troubleshooting skills
• Able to handle, operate, maintain, manipulate, and adjust, assigned equipment as necessary.

Voca LLC

Why Work Here?

We are energetic and driven. We are passionately committed to our vision. We communicate openly, consistently, and respectfully.

Voca is a relationship organization focused on uniting talented individuals with exceptional companies. At Voca, we strongly believe that a better career results in a happier you, and we are therefore dedicated to help guide people on a career path that fulfills their passion and purpose. We work throughout the United States, with our corporate office based in Rochester, Minnesota. Whether you are seeking to advance your career, follow a new calling, or add the right people to your organization, we are here to help. Voca: The Spirit of Work

Address

Omaha, NE USA
Omaha, NE
USA

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