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Dental Front Desk Administrative Assistant

Vivos Therapeutics, Inc. Soldotna, AK
  • Expired: over a month ago. Applications are no longer accepted.

Dental Front Desk Administrative Assistant - Part-time (Tuesdays, Wednesdays and Thursdays)

PRIMARY RESPONSIBILITIES

Responsible for maintaining appearance and order of dental office, patient scheduling and patient management

SPECIFIC DUTIES

Reception Management

o Check the daily schedule for accuracy and provide schedule to dental team as appropriate

o Answer and respond to telephone calls with professionalism

o Access voice mail and distribute messages as required

o Review supplies for reception and provide order to business manager

Patient Management

o Maintain a professional reception area/office (organize patient education materials and magazines, straighten up the facility, oversee cleaning service schedule and duties, etc.)

o Greet and welcome patients and visitors to the practice

o Check in patients according to office protocol, verifying and updating health information

o Providing and documenting HIPAA Notice of Privacy Practices according to office policies and procedures

o Manage recall and inactive patient system

o Confirm upcoming appointments

o Schedule patients for efficient use of doctor and staff time

o Check patient back up list to try to fill in cancellation and no-show appointment times

o Collect payment from patients at time of treatment

o Schedule follow-up appointments as directed

Records Management

o Gather and accurately record dental, medical and insurance information from patients

o Securely store and handle records in compliance with legal requirements, including HIPAA regulations

o Manage and update patient information via electronic health record system and hard charts

o Arrange patient information (charts, x-rays, etc.) for the next week’s appointments

Insurance

o Keep patients’ insurance information up to date

Communications

o Sort, organize and distribute mail

o Coordinate and send the following:

* New patient and referral thank you notes

* Letters of dismissal

* Other correspondence as directed by the dentist

Inventory Management

o Monitor inventory and order dental office supplies as needed

o Monitor and make sure all office equipment (copy machine, fax, phones, computer system, etc.) is functioning and properly maintained; follow up on staff complaints and submit appropriate repair requests

Office Participation

o Be an active participant in team meetings

o Perform other tasks as assigned by the dentist

PERSONNEL REQUIREMENTS

Education/Experience

o High school diploma or equivalent

o 2 years’ office experience preferred

o Working knowledge of computers for Dentrix, word processing, scheduling, insurance claims processing and records management

Interpersonal

o Good interpersonal skills to maintain effective rapport with patients, dentists, other staff members and community

o Effective verbal skills to communicate with patients and staff

o Passion for continuing education and professional development

o Well-organized and detail oriented

Vivos Therapeutics, Inc.

Why Work Here?

This is a fast growing company led by passionate people who are looking to change lives for kids and adults everywhere!

We are an evidence-driven healthcare company with a dedicated mission to address obstructive mild to moderate sleep apnea worldwide. In the relentless pursuit of our mission, we are developing a global integrated network of skilled clinicians who are focused on delivering state-of-the-art care to their patients. That’s what we do - that's who we are.

Address

125 N Binkley St, Soldotna, AK 99669
Soldotna, AK
99669 USA

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