Morning Shift Supervisor
Vitality Bowls California Pleasant Hill, CA
- Expired: January 20, 2021. Applications are no longer accepted.
Job DescriptionVitality Bowls Team MemberWe are a health minded, nutritionally conscious, energetic company, focused on the customer experience. Be a part of a fun, dynamic, growing team committed to bringing healthy food to the community!Originating in San Ramon, Vitality Bowls specializes in Acai bowls, fresh juice, smoothies, panini and salads. Tara and Roy Gilad started the superfood cafe concept together as a result of discovering their daughter's severe food allergies and wanting to find safe, healthy food alternatives.
Since franchising began in 2014, the brand has seen significant growth with more than 100 cafes open and in development. Named one of the Top 100 new franchises in 2017 by Entrepreneur, Vitality Bowls is redefining the fast-casual healthy food restaurant sector every day at each of our locations across the country.Vitality Bowls Shift Leader Job Description: Lead the team, making sure food is made accurately and taken to customers in a timely manner In... charge of shifts and delegating tasks Show exemplary knowledge of the job and excellent customer service Deal with upset customers/problems with food in a polite way, making sure the customer is happy Accept deliveries, making sure that deliveries are complete and correct or that refunds are issued Communicate with managers/owners about the status of inventory; whether everything arrived on time and orders came complete and correct; whether any items in the store are running low Check daily petty cash and go to the bank for change if needed Restock the register nightly for the correct change Communicate with managers/owners about employees: strengths and weaknesses, dependability, customer service, etc.
Manage the break schedule, making sure employees are arriving on time and take appropriate breaks Attend Management Meetings Communicate with managers/owners about new ideas i.e. better methods to improve efficiency, safety etc., new recipe ideas etc. Assist with interviews, evaluations, and training Memorize the training material and be able to explain the health benefits of the ingredients and the food to customers in an upbeat and informative manner Keep the front lobby and outside area clean while checking on it every 15 minutes Have excellent customer service, including being positive and extremely polite and informative to customers, as well as giving accurate wait times Assist and ring up guests, answer phone calls and take orders over the phone Have a thorough knowledge of the food and recipes.
Must be able to follow recipes and to make all food in a timely and sanitary manner. Prep food according to proper procedures Continuously and thoroughly clean the kitchen and lobby Put away deliveries and keep everything organized Washing dishes and put away Communicate with other staff to ensure that all orders are made correctly and in a timely way Carry out food to customers Communicate with managers about the schedule, informing them in a timely manner of days off needed Show up on time and take breaks for the appropriate length of time Complete all opening and closing duties Perform additional tasks requested by your manager Follow sanitation guidelines Stock and rotate food Adhere to safety procedures Practice cost-cutting measures Pitch in and work as a team Track food quality Handle specials circumstances Communicate effectively with coworkers and managersRequirements: Become food certified Must be able to handle a basic computer, POS system; handling cash and credit cards Follow health, sanitary, and safety requirements Must be able to stand for long periods of time, occasionally lift heavy boxes, move quickly and have a sense of urgency Maintain a clean and work appropriate personal appearance Come to work with a positive attitude, and are willing to work well with others Leadership abilitiesShift Leader Benefits: 50% off meals while working 15% family discount Career Advancement OpportunitiesJob Type: Full-time / Part-time availableI acknowledge