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Business and Reporting Analyst

Visa Austin, TX
  • Expired: 10 days ago. Applications are no longer accepted.
Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

CyberSource, a Visa company, is a global leader in eCommerce payment management. CyberSource was one of the world's first payment gateways, connecting online merchants to payment networks, including Visa. Today, CyberSource offers a full-service payment management platform for eCommerce merchants, combining global payment processing, fraud management and payment security systems.

CyberSource Global Services is looking for a bright, passionate and dedicated employee to join our Managed Risk and Payments Analytics team. In this role, you will be responsible for developing next generation solutions for our Managed Risk Analysts and other internal stakeholders searching for ways to identify and minimize fraud and improve merchant/customer authorization rates.  The incumbent will also help optimize the performance of our data factory and reporting systems, diagnose data and system issues, and validate and address discrepancies.  Lastly, the role will entail a great deal of internal customer interaction to gather requirements, develop recurring and ad hoc custom reporting solutions, provide training, and be a principal liaison between the Analytics team and its clients.

Primary Responsibilities

  • Drive development of analytical products and tools (both internal and customer facing) that support the Cybersource payment, billing, and managed risk services product lines

  • Produce analytical and predictive modeling deliverables (data mining, regression and predictive modeling, segmentation, descriptive and non-parametric statistical analyses)

  • Gather requirements from internal stakeholders to develop solutions (dashboards, sql queries, and/or data layers)

  • Respond to ad hoc questions and requests, often turning one-off requests into routine capabilities

  • Data diagnostics – investigate and explain data anomalies

  • Seek innovative ways to improve the process of delivering data solutions to clients

  • Effectively interact with internal teams to design and develop solutions to complex technical issues on highly visible business opportunities
  • Analyze current solution architecture & design and propose solutions that increase business value, optimize performance and enhance quality
  • Optimize system processes and data flows to maximize end user analytics and reporting capabilities as well as move our solutions closer to real-time data capture and decision analysis
  • Develop best practices, guidelines, standards and procedures, and training
  • Communicate and present complex technical concepts for peers and executive level management
Qualifications

Qualifications

  • Bachelor's Degree in related technical discipline (Computer Science, Statistics, Math, or related field, or significant experience in these areas), Master’s Degree preferred.

  • The ideal candidate is a strategic thinker, analytical, detail/results oriented with excellent problem-solving skills and strong work ethic. Highly motivated self-starter and an evangelist for “doing things right” with a passionate desire to understand and deliver high quality solutions that meet customer needs.
  • Experience working with internal clients across multiple levels

  • Quick to understand a problem or situation with little explanation and able to complete projects/tasks end to end with little guidance

  • Excellent project management experience

  • Excellent written and verbal communication skills
  • Displays effective analytical and problem solving skills

  • Excellent task management and organizational skills.

  • Builds confidence and trust with customers

  • Team-oriented with strong interpersonal communication skills.

  • 5-7 years of experience

Highly Desired

  • Experience with Business Intelligence and RDBMS technologies, such as Tableau, OBIEE, Oracle, MySQL

  • Experience with very large data sets – e.g. billions of records

  • Experience with high volume real-time data processing

  • Experience in the payment industry very helpful
Additional Information

About Visa:

Common Purpose, Uncommon Opportunity.  Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team.  As a global payments technology company, tech is at the heart of what we do.  CyberSource, a Visa company, has been and continues to be a pioneer within the e-Commerce Payment Management world. Our VisaNet network is capable of handling over 65,000 transaction messages [CC1] per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks.

We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

“Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.”