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00023 - Veterans Service Representative/ Assistant Regional Manager - Northern Region

Virginia State Government Loudoun County, VA
  • Expired: October 11, 2019. Applications are no longer accepted.

# Position Information
Job Description

This position can work from office in the
Northern Region ( Fairfax, Loudon, Manassas, Quantico, Springfield). The Veterans Service Representative/Assistant Regional Manager assists veterans and their dependents in the preparation, presentation and prosecution of all lawful claims for benefits to which they are entitled throughout the Central Region. Educate veterans and dependents on the services and benefits offered by Virginia and the federal government. Travels extensively throughout the region providing such support. Conduct outreach to promote Virginia Department Veteran Services.
Assists Regional Manager with Supervisory duties, constituent inquiries, performance and training of assigned personnel. Performs the duties of regional manager in the absence of the assigned manager. Assists in special projects or duties as assigned by the Director or Regional Director. Assists Veteran Service Representatives with claims tracking, use Veteran Claims Database Systems to assist veteran Service representatives in identifying and correcting errors during the quality review phase of claims submissions.
Minimum Qualifications
Ability to interpret complex laws and regulations and apply to casework. Ability to communicate effectively, orally and in writing. Experience in Public speaking. Extensive travel at government expense. Experience training, mentoring and coaching personnel.
Preferred Qualifications
Applicants' knowledge of laws and regulations pertaining to veterans benefits is preferred. Must be eligible for accreditation to represent veterans before the US Department of Veterans Affairs. Graduation from accredited college or university with significant course work in law and counseling is preferred. An equivalent combination of training and experience indicating possession of the preceding knowledge and abilities may substitute for the education requirement.
Special Requirements
The selected candidate for this position will be required to remain in this position 12- months after accreditation which typically takes 3-4 months.
Writing samples may be completed at the second interview.
The Commonwealth does not provide sponsorship; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work.
Excluding current DVS employees, the selected candidate MUST pass a criminal background check.
Special Instructions to Applicants
For consideration for this position, candidates MUST apply online at Applicants are encouraged to be specific regarding job-related knowledge, skills and abilities. Resumes are encouraged but do not substitute submittal of the online application. Applications submitted via postal mail, email, or fax will not be considered. Please contact Human Resources if you need assistance.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 804-225-4185 for assistance. Minorities, people with disabilities and Veterans are encouraged to apply. EEO/AA
# Contact Information
Human Resources
804-786-3074 or 225-4185
101 N. 14th Street, 17th Floor
Richmond, VA 23219
Working Title: 00023 - Veterans Service Representative/ Assistant Regional Manager - Northern Region
Role Title: Prog Admin Specialist I - 19211
Job Open Date: 11/05/2019
Job Close Date: 11/12/2019
Open Until Filled: No
Is this position funded in whole or in part by the American Recovery & Reinvestment Act (Stimulus Package)?: No
Hiring Range: Up to $53,000.00 + Benefits
Agency: Dept of Veterans Services (912)
Agency Website:
Location: Loudoun - 107
Position Number: 00023
Job Posting Number: 1058628
Type of Recruitment: General Public - G
Does this position have telework options?: No
Bilingual/Multilingual Skill Requirement/Preference: No
Job Type: Full-Time (Salaried)
Job Type Detail: Full-Time Salaried - Non-Faculty- FTS-1
Pay Band: 04

Virginia State Government


Loudoun County, VA