Customer Service Representative - Office Administrative Assistant

Village HVAC, a family-run heating and cooling company in Chelmsford, MA, is looking for a personable and organized individual to add to our team as a full-time Customer Service Representative - Office Administrative Assistant! Have you been looking for a fun position with a supportive and trusted company? Would you like to have a rewarding position that earns $18-$24 per hour?

Aside from earning competitive pay, more flexibility, and working in a non-corporate environment, you get to enjoy the following benefits and perks in this admin position:

• Company-paid health, dental, and life insurance
• A simple IRA with a 3% match
• Use of a company vehicle
• A company-provided iPad
• Performance-based bonus incentives

We also provide commission on upsell opportunities. If this sounds like the position you've been searching for, apply to be our new Customer Service Representative - Office Administrative Assistant today!

WHAT TO EXPECT AS OUR CUSTOMER SERVICE REPRESENTATIVE - OFFICE ADMINISTRATIVE ASSISTANT

In this admin position, your day revolves around addressing customer concerns and tackling crucial administrative tasks around the office. No matter the question, you always answer every inquiry with a smile and make sure our clients always feel heard. Always ready to help, you also handle our permits and set up inspections. No two days are the exactly same, keeping work stimulating and fun!

YOUR SCHEDULE AS A CUSTOMER SERVICE REPRESENTATIVE - OFFICE ADMINISTRATIVE ASSISTANT

This admin position typically works Monday to Friday from 7:00 AM to 3:30 PM with a 30-minute lunch break.

REQUIREMENTS

• Customer service experience
• Excellent communication skills
• Great attention to detail

Experience with ServiceTitan would be a plus!

OUR IDEAL CUSTOMER SERVICE REPRESENTATIVE - OFFICE ADMINISTRATIVE ASSISTANT

Are you service-oriented and friendly? Can you keep multiple tasks straight without letting anything fall through the cracks? Are you organized and efficient? If so, we need you for this admin position!

VILLAGE HVAC: OUR MISSION

Our company began with Village Electric back in 1978, and since then, we've served thousands of customers across the Chelmsford area. Now we're expanding with our sister company, Village HVAC. Our skilled technicians can handle any of our clients' heating and cooling needs, residential or commercial. Each team member is experienced and we are prepared to handle servicing, repairing, and replacing anything from boilers to hot water heaters, air conditioning systems, ventilation equipment, mini splits, and more.

We are a family-run company that views each customer and employee as part of our family. We treat our employees well and pride ourselves on having a more flexible and understanding work environment. Without the "red tape" of a corporation, we are able to work with our team directly. We know that life happens, and we are understanding of personal situations. Additionally, we reward our incredible staff with competitive wages, benefits, and perks.

READY TO APPLY TO JOIN OUR OFFICE?

So, what do you think? If you feel this is the right admin job for you, go ahead and apply! We value your time, so we've got a simple initial application process that should take you less than 3 minutes to complete. We look forward to meeting you!

Location: 01824