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Facilities Trainer

Village Green
Southfield, MI
  • Posted: over a month ago
  • Full-Time
Job Description
Company Description

Village Green, We're not just developing, building and managing apartment communities, we're developing, building and managing exciting careers...and creating a new generation of leaders!

Job Description


The Facilities Trainer designs, and executes facilities related content training; assists in the design, development, delivery, and evaluation of operational training programs delivered across the organization; participates in same with facilities development programs; review analytic reporting to identify trends/needs in facilities to create new content courses, and facilitate training to impact performance across the organization. Provide training support to companywide rollout initiatives, as necessary.


· Conducts facilities training, all delivery forums as necessary (in-person, virtual, on-demand, etc.)

· Facilitate any introductory training during New Hire Orientation week as required.

· Performs all facilities related performance tracking and related analytics on a weekly, monthly, and annual scale basis.

· Evaluate employee performance trends while adjusting training and development curriculum.

· Determine and recommend the need for new curriculum based on industry wide evolutions.

· Be a mentor to the Service Manager-in-Training Program including the invitation process, evaluation process, assignment review, and graduation process.

· Be a mentor to the Facilities Manager-in-Training Program including the invitation process, evaluation process, assignment review, and graduation process.

· Identifies training and development needs within the organization through job analysis, performance evaluations and regular consultation with managers and People Services department

· Collaborate with the Training Department to determine the appropriate communication strategies for facilities training courses, programs, and initiatives

· Provide continuing education and refresher training for facilities-related subject matter

· Assist the team with developing the annual training calendar, as well as integrating the calendar into the LMS

· Designs and develops training and development programs based on both the organization and the individual employee needs

· Evaluates the costs of all training programs and keep within budget

· Collaborate with the Training Department to develop and organize training manuals, multimedia visual aids, and other educational materials

· Analyzes training needs to develop new training programs or modify and improve existing programs

· Develops specific facilities training goals and plans as well as prioritizes those goals and plans for each year

· Attend 3rd party training courses as required by supervisor

· Continue to self-educate on leadership, facilities operations, and training trends through various forums.

· Attends weekly departmental meetings to review training strategies and goals, People Service’s needs, etc.

· Attends weekly Facilities Department call to stay current with departmental changes and general facilities practices needs.

· Adheres to established policies related to fair housing.

· Communicates with co-workers, management, residents, vendors, and all outside contacts in a courteous and professional manner.

· Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts.



· 4-year degree preferred

· Regional Facilities Director preferred; Executive Service Manager Designation required at minimum

· EPA 608 Certified/Proctor

· OSHA 30 Certified

· Must have the availability to work a flexible schedule any day of the week

· Excellent oral and written communication skills

· Proven track record in designing, developing, marketing, and implementing successful training programs

· Strong organizational and project management skills

· Demonstrated skills in training design, development, implementation, and evaluation

· Strong oral and written communication skills; ability to articulate compelling ideas, strong presentation, and facilitation skills

· Knowledge of, and demonstrated ability in applying adult learning theory

· Ability to work in a deadline-driven environment

· Customer service oriented

· Self-driven and motivated

· Change agent

Additional Information

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics, are encouraged to apply. Our locations are drug-free and pre-employment drug tests and physicals are required. Background checks are also required before employment begins. 

Village Green


Southfield, MI



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