Customer Experience Business Analyst (Hybrid)

COME WORK FOR THE LEADING, LOCAL MANAGED CARE COMPANY - VILLAGE CARE!

112 Charles Street, New York, NY 10014

The Customer Experience Business Analyst will help support the Customer Experience program by implementing initiatives that drive Member Experience improvement. Through utilizing data management tools, you'll analyze, measure and report on Member and Provider measures of satisfaction. Some of your daily activities will include analyzing survey data, creating dashboards and creating reports around multiple lines of business.

We would like to speak to those who have a Bachelor's degree along with 4+ years of experience in a related healthcare field. Knowledge of SQL and Microsoft Office Suite, specifically Excel and Tableau, are required for this role.

There are many benefits to working for VillageCare. If you are someone who likes being part of a team, enjoys highly competitive compensation and benefits package, a 403(b) retirement plan and much more than we would love to speak with you! VillageCare offers a wide range of at-home and community-based services, as well as managed long-term care options that seek to match each individual's needs to help them attain and maintain the greatest level of independent living possible. We are committed to superior outcomes in quality health care.

VillageCare is a Drug-free workplace. Equal Opportunity Employer