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Customer Service Associate

Videre Diagnostics
Charlotte, NC
  • Posted: over a month ago
  • Full-Time
Job Description

Customer Service Associate

AMG Healthcare of Charlotte, NC is looking to hire an entry-level full- or part-time Customer Service Associate. Are you personable, friendly, and someone who enjoys helping others? Do you want a job that offers the opportunity to do meaningful work in the healthcare industry? Would you like to join a medical equipment company that truly values its employees? If so, please read on!

This entry-level position in healthcare earns a competitive wage of $16/hour. We also offer great benefits for our full-time employees, including health, dental, vision, a 401(k) plan with company match, paid time off (PTO), and paid holidays. Our part-time employees qualify for the 401(k) plan with company match. If this sounds like the right opportunity in healthcare setting up medical equipment for you, apply today!


Since 1998, AMG Healthcare has managed and maintained wheelchair and stretcher equipment for hospitals. This essential service allows hospital personnel to focus on patients and their care instead of medical equipment. Our mission is to improve the management of patient mobility equipment by reducing costs and improving patient care. With our team of customer service and equipment repair specialists, we provide a turn-key solution for hospital mobility equipment and personalized, outstanding service to each of our hospital department customers.

Our quality services wouldn't be possible without our dedicated team who is just as passionate about helping people as we are. To show our appreciation for everything they do, we provide our employees with an excellent benefits package and a supportive work environment that encourages them to put forth their best effort each day.


As a Customer Service Associate, you play an essential role in ensuring our company is meeting the needs and expectations of each customer. You are responsible for the smooth and efficient operation of our mobility equipment, which includes staging wheelchairs and stretchers within our customer's facility. When damaged equipment is reported, you make sure that it is moved out of service and staged for pick up and repair. Each day, you communicate what medical equipment is needed as well as mention any noteworthy concerns or issues. Always friendly and upbeat, you make sure that high-quality service is consistently being delivered to our customers. You love having a job where you do important work that helps others, which is why you thrive in this position!


  • Ability to walk long distances throughout the facility
  • Ability to push up to 65 pounds of wheeled equipment on mostly flat ground
  • Excellent customer service skills

Do you have excellent verbal and written communication skills? Can you effectively prioritize tasks while demonstrating good time management? Are you able to maintain a positive and upbeat attitude while showing a sense of urgency when needed? Do you work well as part of a team? Are you able to keep an open mind in new situations? If so, you might just be perfect for this entry-level full- or part-time position working with medical equipment!


This entry-level position offers full-time work from 10 PM - 7 AM or part-time work from 11 AM - 3 PM.


If you are interested, please submit a copy of your resume along with the position / hours in which you are interested.

Location: 28209

Job Posted by ApplicantPro

Videre Diagnostics


Charlotte, NC
28209 USA



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