The Agency Director is a qualified person appointed by the Governing Body to administer, direct, and coordinate all the activities of the Home Care Agency. He/She functions under the direction of the Governing Body.
Organizational Relationship: Reports directly to the Governing Body
Risk of Occupational Exposure to Blood Borne Pathogens: C: No Exposure
1. Be a health care practitioner as defined in G.S. 90-640(a).
(Per NC, "health care practitioner" means an individual who is licensed, certified, or registered to engage in the practice of medicine, nursing, dentistry, pharmacy, or any related occupation involving the direct provision of health care to patients.),
2.Shall have two-years of supervisory experience in the home care setting or any other provider licensed pursuant to G.S. 131E or G.S. 122C, or
3.Be an individual who holds a bachelor's degree in health, business or public administration science and has at least one year of supervisory or management experience in home care or other licensed health care program.
Must have a Criminal check.
Must be able to effectively communicate in English.
• Planning, organizing, directing and evaluating operations of the Agency
• Complying with applicable laws and regulations
• Fiscal planning, budgeting (annual updates) and management of operations in accordance with established fiscal parameters
• Implementing Governing Body directives and ensuring that appropriate service policies are developed and implemented
• Recruiting, employing and retaining qualified staff to maintain appropriate staffing levels
• Establishing and maintaining effective channels of communication
• Ensuring program personnel have current client information and current practices
• Directing and monitoring organizational QA activities
• Ensuring staff development including orientation, in-service education, continuing education and evaluation of staff
• Assuring appropriate staff supervision during all operating hours
• Ensuring the accuracy of public information materials and activities
• Keeping informed of current organizational, community, and industry trends
• Develops administrative policies and procedures relating to the Agency
• Reviews/evaluates existing policies/procedures through Annual Agency Evaluation
• Prepares reports on Agency activity for the Governing Body/QA Committee
• Determines organizational lines of authority and fixes areas of responsibility
• Reviews all staff performance evaluations and processes merit increases
• Supervises Agency supervisory level and office staff
• Approves all salary increases and staff promotions
• Authorizes purchase of supplies and equipment
• Acts as official Agency spokesman and representative
• Handles client complaints not resolved at Service Supervisor level
• Handles unresolved problems between staff and supervisors
• Available to all Federal, State and regulatory personnel on site visits
• Maintains high visibility and availability while in the office to referral sources, community resources, clients/families, and staff
• Actively pursues new and innovative marketing opportunities
• Acts as the Privacy Officer
• Serves as the Agency Disaster Coordinator
• Serves as the Agency Civil Rights/Section 1557 Coordinator
• Provides supervision to non-hands on home staff as directed per agency policy
• Provides supervision to companion/respite staff as directed per agency policy
• Other duties as assigned
Must be able to read 12 point or larger type.
Must be able to hear and speak in English.
Must be able to stoop and bend.
Must be able to travel to prospective clients’ residences when needed.
Must be able to carry bundles weighing up to 10 pounds, upstairs.
Vibrant Hearts Homecare
Why Work Here?
Lots of room for growth