Financial Business Analyst (Process Improvement)

A global financial services company is seeking a Financial Business Analyst for their office in Columbus, OH. The team is responsible for building and enhancing technologies for servicing agents. 

Key responsibilities of the Financial Business Analyst role include:

·       Partner with Research and other team members to evaluate financial, customer and employee benefits associated with potential initiatives

·       Work up front to help identify areas with most opportunity to pursue

·       Engage at key points through the Research / Pre-Initiate Lifecycle to bring potential benefits into focus (+/-50% range)

·       Assist with determining if Research / Pre-Initiate projects are worth proceeding at different points in the lifecycle (e.g., 25% complete, 50% complete)

·       Partner with the Service Product Business Case Lead for guidance on standards for business cases and agreement on financial estimates

·       The goal of this role is to demonstrate material financial and non-financial benefits possible for future initiatives

• Partner with Product Performance, Analytics and Product partners to define high-level potential impacts of Initiatives being evaluated for Pre-Initiate (current state research)

·       Illustrate the value of the impacts which have been identified from both the financial and user & customer experience lenses

Qualifications, Skills and Behaviors of the Successful Candidate:

·       Strong analytical ability

·       5-10 years of experience, including experience with identifying and refining business case benefits

·       Highly collaborative, working across business and technology teams

·       Business or Finance degree recommended

·       An excellent communicator (written and oral) with ability to fluidly interact with senior leaders, key stakeholders and employees

·       Strategic thinker, willing to challenge accepted practices and pursue ‘clean-sheet’ reinvention

·       Can operate independently in a complex, fast paced environment

·       Ability to harness data, the power of analytics, and customer insights to create high-level benefit estimates