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Customer Service / Call Center - BILINGUAL CUSTOMER SERVICE REP I

Veterans Sourcing Group Baltimore, MD
  • Expired: 15 days ago. Applications are no longer accepted.
English / Spanish Bilingual CSR
Pay Rate: $17 Per Hour
Location: South Baltimore (Riverside Area)
12 Month Contract with extension based on performance
  • Operating hours are 7:30am-6:00pm with some overtime until 7pm and some overtime on Saturdays
  • Manager will review the hours with the candidates during the interviews and advised them they could be placed on any of the available shifts that we have.
Here are our 8 hours shifts with a 45min lunch break:
  • 7:30am-4:15pm
  • 8:00am-4:45pm
  • 8:30am-5:15pm
  • 9:00am-5:45pm
  • 9:15am-6:00pm
Job Description:
  • Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction
  • Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area
  • Has knowledge of commonly-used concepts, practices, and procedures within a particular field
  • Relies on instructions and pre-established guidelines to perform the functions of the job
  • Works under immediate supervision
  • Primary job functions do not typically require exercising independent judgment
  • Typically reports to a supervisor or manager.

Veterans Sourcing Group

Address

Baltimore, MD
21230 USA