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Collections Specialist

Veterans Sourcing Group Tampa, FL
  • Posted: over a month ago
  • Other
  • Thorough understanding of billing, collections and receivable processes and procedures
  • Strong communication skills, able to interact at all levels
  • Exceptional attention to detail
  • Ability to articulate thoughts and concepts adeptly
  • Ability to critically think through issues
  • Ability to see an issue through from start to finish
  • Ability to organize work flow and use time efficiently
  • Ability to anticipate work needs and follow through with minimum direction, follow up on own initiative
  • Exceptional determination, self-motivation and interpersonal skills and resolve
  • Intermediary knowledge of MS Excel and PowerPoint
  • Knowledge of 3E or Elite Enterprise preferred

Collections Specialist who will support the cash flow activities of the Firm. This role must communicate regularly with our clients to ensure accurate and timely collection of our aged receivables which includes following up on past due invoices, setting targets and payment plans, researching discrepancies, and resolving disputes. He or she will generate aging reports for our partners, inventory managers, and Firm management to monitor collections against targets. This person will also work with these internal parties to understand and resolve challenges we face to collect balances on time. A/R management with sensitivity toward client services is a crucial component to the position, at both the partner level and the client level.

The successful candidate will have strong critical thinking, problem solving and time management skills with proven success at handling multiple responsibilities in a fast paced environment. He or she will be comfortable communicating professionally via email, mail, and phone with people at different levels, especially clients, and will be an integral part in helping the firm reduce our aged A/R and meet collection targets.

  • Monitor and analyze aged receivables, including amounts held in suspense or unallocated

  • Regularly contact clients, by email, mail and phone, to inform of due balances and follow up status of past due invoices

  • Work with clients to set commitment dates and help establish payment plans

  • Collaborate with partners and inventory teams to research and resolve disputes, including variances between billed and paid amounts

  • Work with partners and revenue teams to understand issues in collecting due balances and support the development of strategies to decrease the turn around time of our collections

  • Generate reports for partners, inventory teams, Firm management and other internal parties to track collections against targets

  • Address and respond to inquiries from internal and external parties regarding the collections and credit activities

  • Support internal and external audits

  • Maintain process documentation

  • Other ad hoc requests and projects, as requested by management

Veterans Sourcing Group

Address

Tampa, FL
33607 USA

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