Skip to Main Content

Veterans Resource Center Case Manager 5.22

Veterans Place of Washington Boulevard Inc.
Pittsburgh, PA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

The Mission of Veterans Place is to empower veterans' transition from homeless to home, ending the cycle of homelessness, and to assist all at-risk veterans to become engaged, valuable citizens who contribute to their communities. Our vision is a community where veteran homelessness is rare, brief, and non-reoccurring and where veterans are valued, productive, and respected citizens who contribute to their community. Veterans Place is a CARF Accredited organization, following the ASPIRE model, to provide quality, value, and optimal outcomes of services to our clients.

Join our Team and help make a difference in the lives of the men and women who were willing to pay the ultimate sacrifice for our great country!

Position Responsibilities:

Service Activities:

  • Conduct assessment interviews with potential Veteran clients
  • Assist Veterans with the creation and implementation of Individualized Service Plans (ISP) which incorporate housing, employment/income and financial goals, recovery for both SUD and Mental Health and individualized crisis management.
  • Track Veterans' progress and modify ISPs at minimum monthly, as grant guidelines require.
  • Assist Veterans in accessing ISP goal-based services in the region.
  • Assist with coordination of resources within the continuum of care.
  • Provide in outreach to the Veteran population in need of case management services.
  • Facilitate housing search with Veterans clients. (when applicable)
  • Provide transportation for veterans to and from the facility, appointments, housing searches, etc.

Clinical Activities:

  • Conduct initial assessments and develop goal plans in collaboration with the Veteran and other provider organizations including the Veterans Administration.
  • Conduct psycho-social assessments and develop treatment plans in collaboration with the Veteran and other provider organizations including the Veterans Administration.
  • Follow the models of Motivational Interviewing and Harm Reduction.
  • Coordinate referrals of Veterans to the Veterans Administration and other community-based providers for additional services based on needs and eligibility (this includes expanding the existing referral network as necessary).
  • Maintain case records in accordance with program guidelines and professional requirements.
  • Implement legal and ethical standards of service delivery, privacy, and confidentiality, complying with all applicable regulations.
  • Assist with team treatment planning for veterans across the organization

Program Development:

  • Perform case finding functions and outreach, identifying and screening veterans for case management needs.
  • Coordinate supportive services with applicable providers including the Veterans administration.
  • Ensure that Veterans Place services are utilized as part of the provider network along with other Community providers.
  • Oversee the delivery of services within the scope of this program and make recommendations to The Veterans Resource Center Manager.
  • Work closely with the VA HCHV walk-in and crisis center, Allegheny Link and other homeless outreach services to ensure a high quality of services.
  • Development and implementation of a group dealing with barriers to housing weekly


  • Prepare reports as requested by other Veterans Place and Veterans Administration staff.
  • Participate in administrative, staff, clinical, and in-service activities and training as required.
  • Prepare written reports and complete documents as requested.
  • Communicate policies and the rationale behind them to program participants.
  • Inform other agency staff members of relevant matters related to the program.
  • Participate in administrative, staff, clinical, and in-service activities and training as required.

Additional Duties:

This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by your supervisor.


  • Bachelor's Degree in related field required or equivalent experience, Master's Degree preferred
  • Must be proficient in Microsoft Office Suite including Word, Excel, and PowerPoint
  • Experience working directly with the homeless population strongly preferred
  • Experience working with Veterans Administration preferred
  • Must have a valid driver's license
  • Veteran Status preferred
  • Passing a pre-employment drug and alcohol screening is required and a background check will be conducted

Veterans Place is an Equal Opportunity Employer
This job posting will close in 30 days, applications will be kept on file for 1 year.

Veterans Place of Washington Boulevard Inc.


Pittsburgh, PA
15206 USA



View all jobs at Veterans Place of Washington Boulevard Inc.