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Veterans Service Representative (Rating)

Veterans Benefits Administration White River Junction, VT
  • Expired: November 01, 2019. Applications are no longer accepted.

Veterans Service Representative (Rating)
Department of Veterans Affairs
Veterans Benefits Administration
Veterans Service Center

  • ##### Open & closing dates
10/29/2019 to 11/18/2019
  • ##### Service
  • ##### Pay scale & grade
GS 11 - 12
  • ##### Salary
$62,236 to $96,978 per year
  • ##### Appointment type
  • ##### Work schedule
1 vacancy in the following location:

  • White River Junction, VT 1 vacancy
Relocation expenses reimbursed
Telework eligible
Yes as determined by agency policy
  • Duties

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At the GS-11 level, the incumbent performs in a trainee capacity,
work assignments will be under close technical supervision and
review. At the GS-12 level the Rating Veteran Service Representative
(RVSR) analyzes claims, applies VA's Schedule for Rating
Disabilities, and prepares rating decisions. The Rating VSR may
directly interact with the veteran and his/her representative or
advocate. Rating VSR duties include but are not limited to:
Learn more about this agency
  • Applies a wide variety of reference materials to include
manuals, directives, letters and other guidance in the
decision-making process.
  • Analyzes Claims to determine if diseases and/or injuries were
incurred or aggravated by military service in the line of duty
for purposes of compensation, treatment or hospitalization.
  • Assures proper application of the Rating Schedule and other
applicable instructions, and is fully accountable for proper
analysis, appropriate development and final rating decisions.
  • Prepares letters, rating determination documents, and other
written material for internal and external customers.
  • Applies knowledge of anatomy and physiology, diseases and
disability to assess sources of evidence and information
necessary to determine percentages of disabilities, permanent
and total disability, and entitlement to compensation, pension
and vocational training.
Individual(s) selected for this position must be available to attend
a mandatory 8-week consecutive training session. This training may
require official government travel away from the permanent duty
station to a different city and/or state.
Promotion Potential: The selectee may be promoted to the full
performance level without further competition when all regulatory,
qualification, and performance requirements are met. Selection at a
lower grade level does not guarantee promotion to the full
performance level.
Work Schedule: 8:00am to 4:30 pm
Compressed/Flexible: May be available
Telework: May be available
Virtual: This is not a virtual position.
Position Description/PD\#: Veterans Service
Representative(Rating) PD \# 02104A
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not required
This is a bargaining unit position.
Travel Required
Occasional travel - You may be expected to travel for this position.
Supervisory status
Promotion Potential
  • #### Job family (Series)
0996 Veterans Claims Examining
  • Requirements

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Conditions of Employment
  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after
  • You may be required to serve a probationary period
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online
onboarding process
To qualify for this position, applicants must meet all requirements
by the closing date of this announcement, 11/18/2019.
Time-In-Grade Requirement: Applicants who are current Federal
employees and have held a GS grade any time in the past 52 weeks
must also meet time-in-grade requirements by the closing date of
this announcement.
The grade may have been in any occupation, but must have been held
in the Federal service. An SF-50 that shows your time-in-grade
eligibility must be submitted with your application materials. Note:
To support your claim that you have the required time-in-grade, you
must submit your most recent promotion, within-grade increase, or
appointment SF-50. If you previously held a higher grade, you must
also submit any SF-50 showing that grade.
**For a GS-11 position you must have served 52 weeks at the GS-10
**For a GS-12 position you must have served 52 weeks at the GS-11
Specialized Experience: Applicants must have one (1) year of
specialized experience equivalent to at least the next lower grade
level or higher in the normal line of progression for the occupation
in the organization. Specialized experience is defined as experience
which required interpretation of evidence (medical, benefit and/or
legal documentation) to assist in preparation of legal cases, to
determine eligibility of benefits/services or to assist in
performing clinical research, clinical or physiological studies,
evaluations, or medical treatment. Examples of experience would
typically include, but are not limited to:
  • Determining the eligibility for federal or state-administered
benefits, such as: disability, education, housing, medical
and/or veterans' benefits;
  • Applying federal and state laws to process claims pertaining to
a service, disability or benefit program;
  • Gathering and requesting evidence to build service program case
files, respond to claimant inquiries, and identify errors,
inconsistencies or omissions;
  • Explaining decisions to claimants, customers, special interest
groups, dependents and/or representatives in an effort to gain
understanding of determinations;
  • Processing claims for eligibility for workers' compensation
benefits to determine appropriateness and amount of worker's
compensation claims;
  • Performing, ordering and/or evaluating diagnostic tests to
identify and assess patient's condition, report symptoms or
changes in patients' condition, maintain accurate detailed
Education: Applicants may substitute education for the required
experience. To qualify based on education for this grade level you
must have:
GS-11: Ph.D. or equivalent doctoral degree or 3 full years of
progressively higher level graduate education leading to such a
degree or LL.M., if related
GS-12: There is no education substitution.
Combination: Applicants may also combine education and experience to
qualify. To calculate, first identify the percentage of required
education you have earned. When substituting you can use graduate
level education you have earned beyond a Bachelor's Degree. Then
identify the percentage of required experience you possess. Add the
two percentages. The total percentage must equal at least 100
percent to qualify at the GS-09. For example, an applicant who has 9
semester hours of graduate level education (i.e. 50% of graduate
education required) and 6 months of creditable specialized
experience (i.e. 50% of the required experience) would equal 100% of
the required experience for the position.
Experience refers to paid and unpaid experience, including volunteer
work done through National Service programs (e.g., Peace Corps,
AmeriCorps) and other organizations (e.g., professional;
philanthropic; religions; spiritual; community; student; social).
Volunteer work helps build critical competencies, knowledge, and
skills and can provide valuable training and experience that
translates directly to paid employment. You will receive credit for
all qualifying experience, including volunteer experience.
Note: *A full year of work is considered to be 35-40 hours of
work per week. Part-time experience will be credited on the basis of
time actually spent in appropriate activities. Applicants wishing to
receive credit for such experience must indicate clearly the nature
of their duties and responsibilities in each position and the number
of hours a week spent in such employment.*
Physical Requirements: This position is primarily sedentary with
some walking, standing, bending, and carrying or lightweight items
(eg. folders, claims files, etc.)
This position has a position sensitivity level of Public
Trust-Moderate Risk. Selections made under this announcement are
conditioned upon favorable adjudication of a Minimum Background
Investigation (MBI) per Handbook 0710. An investigation will be
conducted after the effective date of the selection. Persons
currently holding the appropriate clearance do not require
additional investigation. Persons receiving unfavorable adjudication
are ineligible to remain in this position.
For more information on these qualification standards, please visit
the United States Office of Personnel Management's website at

Veterans Benefits Administration


White River Junction, VT
05001 USA