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Supervisory Program Specialist

Veterans Affairs, Veterans Health Administration Phoenix, AZ
  • Posted: April 13, 2019
  • Part-Time

  • Duties
This position is located in the department of Veteran Affairs (VA), Veterans Health Administration (VHA), at the Phoenix VA Health Care System (PVAHCS), VA Medical Center (VAMC) in the Medicine Service. The primary purpose of this position is to supervise and maintain the coordination of Medical Resident rotations of the Medical Service.
Learn more about this agency
The major duties of this include, but are not limited to the following
  • Providing technical and administrative supervision of 6 administrative support staff
  • Oversees the daily operation of employees working in various sections within the service
  • Ensures that agency policies and priorities are being followed
  • Develop performance standards
  • Evaluates work performance of subordinates
  • Provides counsel and instruction to employees pertaining to work and administrative matters
  • Resolves conflicts and issues; refers group grievances and unresolved issues to appropriate party
  • Interview candidates for possible employment within Medicine Service; recommends appointments, promotions, and reassignments to unit positions.
  • Identifies and provides for training resources
  • Display innovation on ways to improve production or increase the quality of work with the area of authority
  • Completes Equal Employment Opportunity policies and program activities
Work Schedule:Mon-Fri 8am-4:30pm
Telework:Not Available
Virtual:This is not a virtual position.
Position Description/PD#: Supervisory Program Specialist~/PD# 11880-O
Relocation/Recruitment Incentives:Not Authorized
Financial Disclosure Report:Not required
Travel Required
Not required
Supervisory status
Promotion Potential
  • #### Job family (Series)
0301 Miscellaneous Administration And Program
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  • Requirements
Conditions of Employment
  • You must be a U.S. Citizen to apply for this job
  • Designated and/or random drug testing may be required
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/29/2019.
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.
You may qualify based on your experience as described below:
  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
  • Developing detailed procedures and guidelines to supplement established administrative regulations or program guidance
  • Coordination of recruitment and hiring of non-clinical employees
  • Developing performance standards, writing position descriptions, evaluating work performances, and counseling of employee's whose performance is marginal or unsatisfactory, initiating disciplinary actions-when necessary
  • Planning workload, set and adjust short-term priorities and prepare schedules
  • Assigning work to subordinates based on priorities
  • Conducting minor disciplinary measures, such as warnings and reprimands, recommending other action in more serious cases
  • Identifying developmental and training needs of employees
You will be rated on the following Competencies for this position:
  • Administration and Management
  • Creativity and Innovation
  • Customer Service
  • Information Management
  • Interpersonal Skills
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements:The work is primarily sedentary, although some slight physical effort may be required. The incumbent will provide presentations and training to employees and other stakeholders and should be able to stand for occasionally extended periods of time.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at
Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have two (2) years of graduate level education leading to a Masters degree. OR,
Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education at the Masters level.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:
Additional information
Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.
The Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information CTAP eligibility is on OPM's Career Transition Resources website at
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This job opportunity announcement may be used to fill additional vacancies.
**Veterans and Transition

Veterans Affairs, Veterans Health Administration

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