Skip to Main Content
← Back to Jobs

Social Worker Caregiver Support Coordinator

Veterans Affairs, Veterans Health Administration Seattle, WA
  • Expired: August 23, 2019. Applications are no longer accepted.

Social Worker Caregiver Support Coordinator
Department of Veterans Affairs
Veterans Affairs, Veterans Health Administration
VA Puget Sound Health Care System

  • ##### Open & closing dates
08/22/2019 to 09/13/2019
  • ##### Service
  • ##### Pay scale & grade
GS 12
  • ##### Salary
$81,283 to $105,672 per year
  • ##### Appointment type
  • ##### Work schedule
1 vacancy in the following location:

  • Seattle, WA
Relocation expenses reimbursed
Telework eligible
  • Duties

  • ------
The Caregiver Support Coordinator (CSC) at VA Puget Sound Health
Care System is administratively responsible for the clinical
programming and daily operations of the program. The Incumbent's
primary responsibilities are to provide program development;
caregiver, Veteran and staff education on caregiver issues;
community outreach; resource development; and continuous quality
improvement activities; evaluation/consultation and limited clinical
evidence based services and interventions.
Learn more about this agency
The duties of the Caregiver Support Coordinator include but are not
limited to the following:
  • Developing and implementing the Caregiver Support Program
specific to his/her area of assignment, ensures compliance and
collaboration with local facility and the VA Central Office
Caregiver Support Program initiatives.
  • Developing and implementing information systems to track service
activities including visits, referrals, caregiver demographics,
equipment utilization and caregiver and Veteran satisfaction
administers. Uses information and analytical systems to evaluate
and enhance the quality of service provided to caregivers,
families and Veterans.
  • Collecting, analyzing, and reporting program data to local
management, VISN Caregiver Support Coordinator Lead and the
National Caregiver Support Program, Care Management and Social
Work Service, Office of Patient Care Services. Evaluates program
progress and outcomes and utilizes data to continuously modify
and improve the program and processes.
  • Preparing reports as requested by the Medical Center, VISN and
VA Central Office.
  • Collaborating with the with other clinical staff and program
managers will establish a caregiver support protocol (resources,
education and training) sensitive to the issues of the
caregivers who are providing care to our youngest returning
  • Conducting caregiver and family clinical interventions to
facilitate the identification of caregiver stress, psychiatric
illness, emotional distress and social needs as treatment
issues. Advises and collaborates with interdisciplinary teams
throughout the medical center on caregiver issues.
  • Collaborating with the patient aligned care team, mental health
and geriatric primary care clinicians to provide Veteran and
staff education on caregiver issues. . Provides ongoing
consultation and support to colleagues regarding caregiver
  • Providing education and outreach to internal and external
customers. Creating educational tools, develops programs and
implements training focused on specific caregiver needs/issues.
Providing education and in-service training to VAMC employees,
Veterans, families and caregivers.
  • Developing and facilitating caregiver support groups
(face-to-face or VANTS telephone line) and educational programs.
Distributing educational materials provided by VA, local, state
and national caregiver organizations.
  • Developing a library of caregiver support information material
for distribution through the various inpatient/outpatient and
specialty clinic settings.
  • Providing referrals to VA medical and mental health treatment
and to other VA services including VA benefits, as well as
community-based social services and other non-VA entitlement
  • Serving as the major consultant for the medical center and
community partners regarding information on negotiating the
complex processes caregivers, Veterans and families encounter
when interacting with government and community agencies.
  • Staying abreast of current federal and state legislation
directed at assisting caregivers to continue to provide
caregiving in an environment that is safe for both themselves
and the Veteran.
  • Maintaining a knowledge base of current theory and treatment
modalities by reading professional journals, attending
conferences, clinic seminars and teleconferences, and materials
distributed through VA and private sector sources.
  • Serving as a liaison between the VA and community agencies.
  • Participating actively in caregiver support activities in the
local community and state to promote and recognize the role of
the caregiver.
  • Responsible for implementing and on-going maintenance of a VA
Caregiver Support Advisory group.
  • Working with VA Public Affairs officer to promote the Care giver
Support Program through use of social media and local press.
  • Coordinating the events and programs for the annual National
Family Caregivers Month every November that includes
announcement and advertising of month long activities,
mobilization of participants, educational sessions, caregiver
recognition events and caregiver support programs.
  • Performing a wide range of services and provides technical
assistance based on monitoring activities and sound analysis of
data to state, local, and private agencies, and universities.
  • Documenting social work interventions and activities in the
patient's clinical record utilizing CPRS and ensure appropriate
hand off when transferring patient care.
  • Supervising, directing and assigning work of designated staff
and social work students.
Work Schedule: Monday-Friday, 8:00 am to 4:30 pm
Financial Disclosure Report: Not required
Travel Required
Not required
Supervisory status
Promotion Potential
  • #### Job family (Series)
0185 Social Work
Similar jobs
  • School Social Workers
  • Social Workers
  • Social Workers, All Other
  • Social Workers, School
  • Requirements

  • ------------
Conditions of Employment
  • You must be a U.S. Citizen to apply for this job
  • Designated and/or random drug testing may be required
  • Selective Service Registration is required for males born after
  • You may be required to serve a probationary period
  • Subject to a background/security investigation
  • Must be proficient in written and spoken English
  • Training-Service Agreement and Mobility Agreement required
  • Selected applicants will be required to complete an online
onboarding process
To qualify for this position, applicants must meet all requirements
within 30 days of the closing date of this announcement,
Basic Requirements:
  • Education. Have a master's degree in social work from a
school of social work fully accredited by the Council on Social
Work Education (CSWE). Graduates of schools of social work that
are in candidacy status do not meet this requirement until the
school of social work is fully accredited. A doctoral degree in
social work may not be substituted for the master's degree in
social work. Verification of the degree can be made by going to
the CSWE website to verify if that social work degree meets the
accreditation standards for a master of social work.
  • Licensure/Certification. Persons hired or reassigned to
social worker positions in the GS-185 series in VHA must be
licensed or certified from a State, Territory, Commonwealth of
the US or the District of Columbia to independently practice
social work at the master's degree level. Current state
requirements may be found on the OHRM website.
Must Demonstrate the following Knowledge, Skills, and Abilities:
  • In-depth knowledge of the program coordinated, and demonstrated
knowledge and ability to write policies, procedures, and/or
practice guidelines for the program.
  • Knowledge and skill in management/administration, which includes
supervision, consultation, negotiation, and monitoring.
  • Ability to supervise multidisciplinary staff assigned to the
  • Ability to organize work, set priorities, meet multiple
deadlines, and evaluate assigned program area(s).
  • Ability to provide training, orientation, consultation and
guidance within clinical specialization of practice.
Preferred Experience: Experience must demonstrate possession of
advanced practice skills and judgment, demonstrating progressively
more professional competency. May have certification or other
post-mater's degree from nationally recognized professional
organization or university that includes a defined curriculum/course

Veterans Affairs, Veterans Health Administration


Seattle, WA
98194 USA