Department of Veterans Affairs
Veterans Affairs, Veterans Health Administration
Office of Patient Advocacy
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1 vacancy in the following location:
District of Columbia, DC
The Office of Patient Advocacy (OPA) is a national program office
established as mandated by the Comprehensive Addiction and Recovery
Act (CARA) to ensure Veterans and their families have access to
advocacy services across the Veterans Health Administration (VHA).
This office reports directly to the Under Secretary for Health
Learn more about this agency
This position serves as secretary to the Executive Assistant,
Executive Director, Director, Director of Operations, Program
Managers and the staff in the OPA. Duties typically include but are
not limited to the following:
- Provides administrative support for program related activities.
- Primary POC for phone calls from main phone line and actioning
- Manages all aspects of the Executive Director's (ED) schedule
- schedule/reschedules, declines/accepts
- Provides clerical support, coordinates and prepares
- Timely processing of inquiries, actions, correspondence,
- Timely tracking and analysis of actions, overseeing operational
initiatives; developing and completing reports.
- Manages all aspects of travel for OPA leadership in accordance
- Is the primary purchase card holder for the office and ensures
- Maintains tracking of expenditures for budget management.
- Manages all aspects of travel for OPA leadership in accordance
- Primary purchase card holder.
- Serves as SME and the primary timekeeper for OPA overseeing all
Work Schedule: Monday - Friday
Telework: Not Available
Virtual: This is not a virtual position.
Position Description/PD\#: Secretary/PD02820-0
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not required
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- Office Secretaries
- Secretaries And Administrative Assistants
- Secretaries, Office
- You must be a U.S. Citizen to apply for this job
- Selective Service Registration is required for males born after
- You may be required to serve a probationary period
- Subject to background/security investigation
- Selected applicants will be required to complete an online
To qualify for this position, applicants must meet all requirements
by the closing date of this announcement, 09/24/2019.
Time-In-Grade Requirement: Applicants who are current Federal
employees and have held a GS grade any time in the past 52 weeks
must also meet time-in-grade requirements by the closing date of
this announcement. For a GS-9 position you must have served 52 weeks
at the GS-7. The grade may have been in any occupation, but must
have been held in the Federal service. **An SF-50 that shows your
time-in-grade eligibility must be submitted** with your application
materials. If the most recent SF-50 has an effective date within the
past year, it may not clearly demonstrate you possess one-year
time-in-grade, as required by the announcement. In this instance,
you must provide an additional SF-50 that clearly demonstrates
Note: Time-In-Grade requirements also apply to former Federal
employees applying for reinstatement as well as current employees
applying for Veterans Employment Opportunities Act of 1998 (VEOA)
You may qualify based on your experience as described below:
- Specialized Experience: You must have one year of
grade in the normal line of progression for the occupation in
the organization. Examples of specialized experience would
typically include, but are not limited to: Experience performing
a variety of administrative work, which includes human resource
management, budget, and travel duties; prepares and implements
operating budget to include expenditures for travel, training,
supplies, and awards; arranging travel; purchase cardholder for
office supplies and other small purchases; maintains
spreadsheets of data; excellent communication skills with
internal and external customers.
You will be rated on the following Competencies for this position:
work done through National Service programs (e.g., Peace Corps,
AmeriCorps) and other organizations (e.g., professional;
philanthropic; religions; spiritual; community; student; social).
Volunteer work helps build critical competencies, knowledge, and
skills and can provide valuable training and experience that
translates directly to paid employment. You will receive credit for
all qualifying experience, including volunteer experience.
Note: *A full year of work is considered to be 35-40 hours of
work per week. Part-time experience will be credited on the basis of
time actually spent in appropriate activities. Applicants wishing to
receive credit for such experience must indicate clearly the nature
of their duties and responsibilities in each position and the number
of hours a week spent in such employment.*
Physical Requirements: The work is primarily sedentary, although
some light physical effort may be required.
Incumbent must be able to lift 10 pounds.
For more information on these qualification standards, please visit
the United States Office of Personnel Management's website at
There is no educational substitution at this grade level.
Note: Only education or degrees recognized by the U.S.
Department of Education from accredited colleges, universities,
schools, or institutions may be used to qualify for Federal
employment. You can verify your education here:
http://ope.ed.gov/accreditation/. If you are using foreign education
to meet qualification requirements, you must send a Certificate of
Foreign Equivalency with your transcript in order to receive credit
for that education. For further information, visit:
Career Transition Assistance Plan (CTAP) provide eligible
displaced Federal/VA competitive service employees with selection
priority over other candidates for competitive service vacancies. To
be qualified you must submit appropriate documentation (a copy of
the agency notice, your most recent performance rating, and your
most recent SF-50 noting current position, grade level, and duty
location) and be found well-qualified (have a final rating of 85 or
more) for this vacancy. Information about ICTAP and CTAP eligibility
is on OPM's Career Transition Resources website at
Placement Policy: The posting of this announcement does not
obligate management to fill a vacancy or vacancies by promotion. The
position may be filled by reassignment, change to lower grade,
transfer, appointment, or reinstatement. Management may use any one
or any combination of these methods to fill the position.
It is the policy of the VA to not deny employment to those that have
faced financial hardships or periods of unemployment.
This job opportunity announcement may be used to fill additional
Veterans and Transitioning Service Members: Please visit the VA
for Vets site for career-search tools for Veterans seeking
employment at VA, career development services for our existing
Veterans, and coaching and reintegratio...