Main Purpose of the Role To enhance the productivity and effectiveness of the sales function, being mindful of surpassing client expectations
Key Responsibilities •Demonstrate superior customer service skills and abilities •Support lead management through research of prospects and activity •Assist regional management in managing sales and marketing budget and monthly expense reporting •Complete and submit sales proposals to clients (e.g. new item, price change, etc.) •Provide client support by answering or referring inquiries to appropriate colleagues •Manage marketing material inventory, including ordering and material distribution for collateral and tchotchkes •Update sales presentations to match attorney/law firm messaging using Keynote and PowerPoint •Analyze client and activity data using all relevant tools and present solutions and ideas •Maintain an electronic folder of all client pricing proposals on the Veritext network; submit to Billing for upload into Vision •Support Company and regional sales and marketing efforts, including coordination of Trade Shows, client events, catering, networking events and sponsorships •Assist regional management in managing sales and marketing budget and monthly expense reporting •Communicate necessary information timely and accurately to all parties, including clients, back office staff, sales and vendors •Resolves issues and escalates as needed to ensure prompt and accurate resolution •Recommend and implement improvements in process and procedures •Ensure that departmental training materials are current, effective and utilized •Act as a subject matter expert for using technology tools and sales reporting, i.e. SFDC, Marketo and other resources as appropriate •Assist in the development and implementation of sales training content •Assist Sales in the management and development of contests, projects and other activities that help drive the sales process
Skills and Competencies (The abilities that the individual needs in order to perform this role effectively) •Work collaboratively with Veritext colleagues, exhibiting Veritext Values •Proficiency in MS Office required •Proficiency in relevant software packages and applications •Must possess excellent written and verbal communication skills •Customer service oriented with strong interpersonal skills •Dedicated professional with the ability to respond to requests promptly and accurately •Must be detail oriented, organized and be able to multi-task •Proactive and motivated with strong problem solving and follow up skills •Take ownership of your work; follow-thru until final resolution •Must be able to work both independently and with a team
Required Associate's Degree in related field of equivalent combination of education and experience
Preferred Bachelor's Degree Prior knowledge of/experience working in the Legal industry
This job description is intended to describe the essential responsibilities, general nature and level of the work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties and skills required for this job.
Compensation, Benefits & First Year Ave. Earnings: Veritext offers a competitive compensation program and an excellent benefits package for qualified employees which includes medical, dental, vision, 401(k) plan with company match, Short & Long Term Disability coverage, Life Insurance, seven paid Holidays and Paid Time off programs.
VERITEXT is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment.
Veritext participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Veritext participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU..