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Process Service Associate

Veritext Legal Solutions
Cleveland, OH
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Veritext is the global leader in legal litigation and deposition solutions. We provide the most skilled court reporters, advanced technology and unmatched service to help our clients achieve successful outcomes. Our national scale enables us to provide consistent and reliable delivery anytime and anywhere.


Veritext utilizes advanced technologies to streamline the deposition process and to manage the most complex cases. Proprietary video, mobile and workflow services combine with superior security, including HIPAA and PII compliance, to ensure that you have the best tools and the confidence of working with the market leader.


Providing our Clients with exceptional service is the foundation of our business. In this position, you will be responsible for responding to inquiries and providing our staff and clients with state of the art products and services that will meet their needs. If you have good people and organizational skills, this immediate opportunity might be a fit!


*Hybrid schedule of two days reporting to the office and three days working remote. 

The Process Service Associate coordinates the service of process of legal documents on individuals in litigation throughout the nation and acts as a liaison for clients and process service resources.

Essential Duties


  • Receive all incoming requests from clients and resources and distribute to appropriate folder
  • Receive, initiate, and timely dispatch the service of process of legal documents and document retrievals
  • Locate resources for job assignments when needed
  • Confirm servers receipt of job assignments and update company database
  • Monitor jobs in progress and provide status updates to clients in a timely manner
  • Receive and open all department mail and stamp with “received” date
  • Scan and upload all server invoices and affidavits into job level repository in our software
  • Act as a liaison between clients and resources
  • Review affidavit for accuracy and send to client
  • Perform other related duties as assigned



  • Ability to meet pressing deadlines
  • Flexible Hours
  • Attention to detail
  • Advanced typing skills
  • Ability to multi-task and consolidate steps quickly and efficiently 
  • Proficient in Microsoft Office Suite 
  • Attendance and Punctuality


Physical Demands 

  • Must be able to sit for long period of time
  • Long hours staring at a computer screen and typing
  • While performing the duties of this job, the associate is regularly required to talk and hear

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education and Experience

  • High School Degree/GED, and one year of office experience; or
  • An equivalent combination of education and experience


VERITEXT is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment.


Veritext participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. 


Veritext participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.

Company Description
Veritext, the global leader in legal litigation and deposition solutions. We provide the most skilled court reporters, advanced technology and unmatched service to help our clients achieve successful outcomes.

Veritext Legal Solutions


Cleveland, OH



View all jobs at Veritext Legal Solutions