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Customer Care Specialist

Verio Healthcare Foothill Ranch, CA
  • Posted: over a month ago
  • Full-Time
  • Benefits: Vision, Medical, 401k, Dental

We're expanding! Verio Healthcare Inc. is seeking qualified Customer Care Specialists to join the Verio team. Opportunities in our Foothill Ranch office!

  • If you are a motivated, hard working, and are a think-outside-the-box type of person then we want to meet you !
  • If you love working in a fun environment, where you opinions matter, and your hard work is appreciated then you want to meet us!
  • If you can handle multiple responsibilities and get them done without breaking a sweat then stop looking and send your resume!

Customer Care Specialist: A Customer Care Specialist is the "smiling" voice that answers the phone and provides excellent care. You should enjoy working in an office setting. Hours are typically Monday through Friday with on-call responsibilities on a weekend rotation. The Customer Care Specialist is responsible for:

  • providing customer care and education
  • assisting with trouble shooting equipment
  • order processing from doctors, groups and insurance companies
  • confirmation of orders
  • scheduling appointments and PCR visits
  • obtain payer authorization
  • other duties as assigned .

*Bilingual is a plus!

    Required experience:

    • Call Center: 1 year
    • Customer Service: 1 year
    • Experience in the durable medical equipment industry a plus!

    Verio Offers

    • Competitive Compensation
    • Career Path and Management opportunities
    • PTO and paid holidays
    • Employee Referral program
    • Employee Recognition program
    • Employee bonus program

    If this sounds like a great fit we would love to hear from you!

    Verio Healthcare

    Why Work Here?

    Flexible work environment, great office space and location, work directly with seasoned management and owners

    We are a home healthcare company that provides durable medical equipment and supplies to patients. We have a culture of being a "get it done" company with a relaxed, enriched atmosphere that is collaborative. We want high energy smart people that love to thrive in an open environment and can provide solutions on their own. The less managing the better!! We are growing rapidly and have opportunities for advancement.

    Address

    Foothill Ranch, CA
    92610 USA

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