Wellness Center Assistant

ESSENTIAL JOB DUTIES
Welcome Community:

• Demonstrate exemplary customer service with team members and the community.
• Greet community members and class participants in a friendly, professional and courteous manner.
• Monitor the main entrance to control traffic flow in and out of the Wellness Center.
• Maintain and compile an accurate visitor’s log for use of the building by distributing and collecting forms from each instructor/facilitator, controlling the entry and exit of visitors and ensuring that policies and procedures are followed.
• Assist staff and instructors with locking and unlocking of doors, turning on/off lights.
• Provide prompt, efficient and accurate information in response to inquiries and phone calls.

Room Management:

• Maintain and monitor the schedule for meeting rooms in the building.
• Greet and check-in all room users and provide guidance around facility use policies and procedures.
• Ensure that rooms are maintained to Verdant standards.
• Monitor room users to ensure that they set and reset meeting rooms in a timely manner.
• Act as the first point of contact for all room issues, providing a timely response.
• Check out and track the return of AV equipment that is available for meeting room use (conference phone, projector, microphones, etc.).

WORKING ENVIRONMENT / PHYSICAL REQUIREMENTS

• Part time up to 20 hours per week with the flexibility to work evenings and weekends.
• Ability to lift up to 35 pounds and perform repetitive bending and lifting if room chairs/tables need reconfigured.
• Ability to collaborate with colleagues and/or work independently as needed.

QUALIFICATIONS
Education and Experience Requirements:

• High school diploma or equivalent.
• At least 6 months prior experience in customer services roles.
• Bilingual English/Spanish preferred.

Knowledge, Abilities and Skills:

• Exceptional communication skills with the ability to exercise diplomacy and tact when assisting and interacting with the public, including distraught or difficult individuals.
• Ability to work independently and quickly resolve work-related issues.
• A high degree of attention to detail
• Good customer service skills
• Ability to work effectively as part of a team
• An abiding commitment to diversity, equity and inclusion
• Proficiency in Microsoft Office Suite
• Familiar with using laptops and projectors
• Strong organizational skills
• Copying documents, assembling packets and other projects as assigned

Other Requirements:

• Final candidates must be able to pass a criminal background check.
• Reliable transportation

Interested candidates are encouraged to apply by Friday, August 13, 2021 for optimal consideration.