eDiscovery Data Processing Analyst
- Expired: over a month ago. Applications are no longer accepted.
The eDiscovery Data Processing Analyst will provide Operational Support to the FDA’s eDiscovery team and systems, including program administrative and customer support, direct technical support, network and systems administration support
Essential Functions, Responsibilities & Duties may include, but are not limited to:
- Take a key role in operating the FDA eDiscovery systems portfolio, primarily focused on the processing of ESI data in Nuix, loading/processing of ESI data into Relativity and on the creation of Production deliverables to industry standards
- Provides guidance to allow the FDA eDiscovery team and their internal customers on industry best practices with regard to the processing and production of ESI. Responsivities include:
o Development of best practice models: oversee and monitor team best practices, develop and promote standard protocols for re-occurring services, etc.
o Providing consulting services to case teams regarding best practices for the use of legal technology.
o Identifies and understands problems or issues through analysis of multiple data sources to draw effective conclusions and chooses the most effective course of action considering the broad business impacts.
- Contributes to documentation and deliverables, such as Standard Operating Procedures (SOP), ”how-to” guides, and training
- Develops and documents processing exception identification and protocols for handling/resolution of processing exceptions. Maintains standard workspace and user roles
- Supports the technical operations of the systems, including:
- Coordinating with the Information Technology (IT) team to ensure systems are working at optimal levels.
- Assessing the technical impact of, and contributing to the planning and execution of upgrades
- Assisting in the completion of Smoke testing after designated events (outages, patching, upgrades, etc.)
Work Experience, Knowledge, Skills & Abilities:
3-5+ years’ experience collecting and processing ESI and providing eDiscovery services.
Technical Skills Required:
- Hands-on experience with Relativity Processing (ingesting data, resolving exceptions, creating indexes, etc.) is required, Relativity Certified Administrator preferred. Additional certifications, specifically Relativity Processing Specialist, are also preferred.
- Hands-on experience with Nuix Discovery module processing tool is required, including exporting data for load into Relativity or for delivery to case teams along with export reports.
- Experience with other eDiscovery processing tools considered favorably.
- Experience with O365 collections desired.
- Strong working knowledge of SQL (desired)
- Minimum of three years’ experience in the development and implementation of processes for litigation matters, or comparable experience.
- Must have at least five years’ experience with and a working knowledge of software applications utilized for litigation support.
- Strong working knowledge of the EDRM lifecycle as managed at FDA
- Proven strong analytical and problem-solving skills.
- Ability to work collaboratively with business users, managers and non-technical staff.
- Excellent written and verbal communication skills, with the ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences.
- Ability to train operations team members in using eDiscovery applications for efficiency and best fit to FDA processes.
- Experience with preparing presentations, reports, tables, graphs, and observations for presentation to technical and non-technical audience.
- Demonstrated ability to write well and adapt information into required formats for documents. (required)
- Experience working in a consulting environment (desired)
- Experience with Federal contracting processes (desired)
- Experience with managing multiple priorities and tight timelines.
- Extensive PC skills including Microsoft Office tools such as Word, Excel, Visio, PowerPoint and Teams/SharePoint.
- Flexibility to work overtime, as needed, to include weekends, holidays, and off-hours.