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Community Senior Manager/Community Director

VentureX The Realm at CastleHills Lewisville ,TX
  • Posted: 21 days ago
  • $50,000 to $70,000 Yearly
  • Full-Time
  • Benefits: 401k
Job Description

 

We are seeking a Community Senior Manager/Community Director with great management/leadership skills to lead our team at Lewisville Texas.

ABOUT US

At Venture X, we provide people with an environment where they can interact, brainstorm, and connect with like-minded individuals.

Join Venture X Lewisville - The Realm at Castle Hills where we offer a variety of flexible workspace options including dedicated/shared desks, private offices, virtual offices, events and more. You will love working here!

GOALS AND OBJECTIVES

· Plan and execute sales and customer retention initiatives to achieve and maintain 100% occupancy

· Drive growth of Venture X-provided service offering

· Create a professional, collaborative and customer - oriented environment for our members.

· Manage the sales team, leads and coordinators to ensure goals and objectives are achieved

· Ensure the location is fully operational, processes are running smoothly, and the location is kept clean at all times.

· Manage revenue and expenses to optimize profitability

DUTIES AND RESPONSIBILITIES

Community Management & Events

· Develop and implement community initiatives designed to create connections between members, including member introductions, overseeing events, electronic and print communications, and building walkthroughs

· Active participation and leadership in local community events to increase brand awareness

· Solve member-related issues to ensure a cohesive community and manage member expectations

· Identify opportunities and act on them to connect members

· Design and implement rules, guidelines and best practices for the community to optimize member experience

· Recommend best practices, including but not limited to community management, sales, events, training, and member experience on a company-wide level

· Explain Venture X policies and procedures to members, including but not limited to membership agreement and billing procedures

Business Development

· Partner with the Sales team to define and drive sales initiatives

· Take responsibility for community dynamics

· Conduct tours to work towards and maintain 100% building occupancy when community coordinators or leads are unavailable

· Lead tours for VIPs, i.e. guests of Venture X

· Engage in the larger community of the market by attending events and networking with local start-ups , small to large organizations in the community.

· Manage and maintain relationships with commercial brokers, vendors and landlords

· Drive Sales for VXCH/Affiliates.

Facility Management and Operations

· Make recommendations to Property Management on any repairs, maintenance, or updates required in your building

· Review all base building documents to ensure the data is updated and accurate

· Review all lease agreements and ensure compliance of building regulations and member agreements

· Set priorities using ticket data and clearly communicate adjustments to team

· Produce comprehensive quality control reports that allow all stakeholders to improve member experience

· Review daily reports and work with team to finalize weekly and monthly reports that outline community and sales progress

· Responsible and accountable for P&L management for the location

Leadership and Management

· Partner with the sales team and the community leads and coordinators to reach sales goals and execute on their objectives as an individual and a team

· Lead professional development within team and make recommendations to promote current employees

· Perform weekly one-on-one meetings to track individual performance

· Oversee and keep team up to date with process changes

· Oversee team including performance management reviews

EXPERIENCE & REQUIREMENTS

• College degree (preferred).

• Leadership and Management Experience is a MUST (Minimum of 7years)

• Must have prior experience in at least one of the following fields: - commercial real estate, hospitality, customer service or sales.

· Prior experience managing large flexible office space (+25,000 sq. ft) commercial real estate or multiple locations is a plus

• Prior people and financial management experience required

• Must have strong verbal and written communication skills

• Self-Starter, exceptional customer service and great leadership skills

• Exceptional interpersonal, organizational and multitasking skills

• Must possess strong ownership and entrepreneurial abilities

VentureX The Realm at CastleHills

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